Project Manager IT - Banca - Plataformas de Ahorro e Inversión
LHH
Desde LHH y para incorporacion directa a cliente final (Empresa vinculada a sector Banca), buscamos incorporar un perfil de Manager para el area de Ahorro.
Buscamos un perfil manager senior de operaciones tecnológicas , con fuerte foco en estabilidad, control operativo y gestión del riesgo , responsable de garantizar la disponibilidad y fiabilidad de las plataformas de Ahorro e Inversión en producción.
No es un rol reactivo ni puramente técnico.
Es una posición de liderazgo operativo , que actúa como punto central entre:
- Negocio
- Desarrollo
- Proveedores y servicios críticos
El objetivo es asegurar que los servicios funcionan de forma estable, predecible y controlada , reduciendo incidencias recurrentes y garantizando continuidad operativa y cumplimiento regulatorio.
Responsabilidades principales
1. Gobierno del servicio y operación
- Ser responsable último de la operación de las aplicaciones en producción.
- Definir y controlar SLA, SLO y métricas de fiabilidad.
- Asegurar una visión clara del estado del servicio y sus riesgos.
- Participar en comités de seguimiento con una visión ejecutiva y orientada a impacto.
2. Gestión de incidentes y problemas
- Liderar la gestión de incidentes críticos (P1 / P2).
- Asegurar análisis de causa raíz y planes de acción efectivos.
- Reducir la recurrencia de incidencias estructurales.
- Coordinar una comunicación clara y oportuna con negocio.
3. Continuidad y resiliencia
- Definir y mantener planes de continuidad, capacidad y recuperación.
- Supervisar cambios en producción desde una perspectiva de riesgo operativo.
- Asegurar operaciones seguras en entornos regulados.
4. Conocimiento funcional y control operativo
- Asegurar el correcto funcionamiento operativo de procesos de:
- Fondos de inversión (VL, liquidaciones).
- Renta fija y valores.
- Garantizar coherencia entre operación, contabilidad, conciliaciones y reporting .
5. Gestión de equipos y proveedores
- Liderar equipos de operación internos y proveedores externos.
- Gobernar SLAs, contratos y niveles de servicio exigidos.
- Elevar el nivel de madurez operativa del servicio.
6. Mejora continua
- Identificar puntos de fricción operativa y riesgos latentes.
- Proponer mejoras estructurales para estabilizar el servicio.
- Impulsar una cultura preventiva y de disciplina operativa.
Requisitos del perfil
Formación
- Ingeniería, Informática, ADE o similar.
Experiencia
- Experiencia sólida en operación de servicios tecnológicos críticos.
- Liderazgo de equipos y servicios en entornos complejos y regulados.
- Interacción continua con negocio y áreas técnicas.
Conocimientos
- Gestión de servicios TI (ITIL o similares).
- Productos de Ahorro e Inversión y desintermediación.
- Gestión de proveedores y SLAs.
- Continuidad de negocio y gestión de riesgos operativos.
Competencias clave
- Visión operativa end‑to‑end.
- Liderazgo bajo presión.
- Capacidad de anticipación y prevención de riesgos.
- Comunicación ejecutiva clara y directa.
- Orientación a estabilidad y mejora continua.
$105.23k
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...services, or loss of services to other agencies (e.g., fire departments) have resulted in... ...with the Operations Director/Manager and senior management to ensure clear understanding... ...share credit and visibility; maintain and project confidence, even when not supported by others...Local areaImmediate startRelocationShift work- Description Location : On-site at Little Creek Casino Resort Shelton, WA (Not Remote or Hybrid) The IT Manager leads the strategic planning, daily oversight, and continuous improvement of the organization’s technology environment, ensuring secure, reliable, and high-performing...
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