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Project Manager IT - Banca - Plataformas de Ahorro e Inversión

LHH

Desde LHH y para incorporacion directa a cliente final (Empresa vinculada a sector Banca), buscamos incorporar un perfil de Manager para el area de Ahorro.

Buscamos un perfil manager senior de operaciones tecnológicas , con fuerte foco en estabilidad, control operativo y gestión del riesgo , responsable de garantizar la disponibilidad y fiabilidad de las plataformas de Ahorro e Inversión en producción.

No es un rol reactivo ni puramente técnico.

Es una posición de liderazgo operativo , que actúa como punto central entre:

  • Negocio
  • Desarrollo
  • Proveedores y servicios críticos

El objetivo es asegurar que los servicios funcionan de forma estable, predecible y controlada , reduciendo incidencias recurrentes y garantizando continuidad operativa y cumplimiento regulatorio.

Responsabilidades principales

1. Gobierno del servicio y operación

  • Ser responsable último de la operación de las aplicaciones en producción.
  • Definir y controlar SLA, SLO y métricas de fiabilidad.
  • Asegurar una visión clara del estado del servicio y sus riesgos.
  • Participar en comités de seguimiento con una visión ejecutiva y orientada a impacto.

2. Gestión de incidentes y problemas

  • Liderar la gestión de incidentes críticos (P1 / P2).
  • Asegurar análisis de causa raíz y planes de acción efectivos.
  • Reducir la recurrencia de incidencias estructurales.
  • Coordinar una comunicación clara y oportuna con negocio.

3. Continuidad y resiliencia

  • Definir y mantener planes de continuidad, capacidad y recuperación.
  • Supervisar cambios en producción desde una perspectiva de riesgo operativo.
  • Asegurar operaciones seguras en entornos regulados.

4. Conocimiento funcional y control operativo

  • Asegurar el correcto funcionamiento operativo de procesos de:
  • Fondos de inversión (VL, liquidaciones).
  • Renta fija y valores.
  • Garantizar coherencia entre operación, contabilidad, conciliaciones y reporting .

5. Gestión de equipos y proveedores

  • Liderar equipos de operación internos y proveedores externos.
  • Gobernar SLAs, contratos y niveles de servicio exigidos.
  • Elevar el nivel de madurez operativa del servicio.

6. Mejora continua

  • Identificar puntos de fricción operativa y riesgos latentes.
  • Proponer mejoras estructurales para estabilizar el servicio.
  • Impulsar una cultura preventiva y de disciplina operativa.

Requisitos del perfil

Formación

  • Ingeniería, Informática, ADE o similar.

Experiencia

  • Experiencia sólida en operación de servicios tecnológicos críticos.
  • Liderazgo de equipos y servicios en entornos complejos y regulados.
  • Interacción continua con negocio y áreas técnicas.

Conocimientos

  • Gestión de servicios TI (ITIL o similares).
  • Productos de Ahorro e Inversión y desintermediación.
  • Gestión de proveedores y SLAs.
  • Continuidad de negocio y gestión de riesgos operativos.

Competencias clave

  • Visión operativa end‑to‑end.
  • Liderazgo bajo presión.
  • Capacidad de anticipación y prevención de riesgos.
  • Comunicación ejecutiva clara y directa.
  • Orientación a estabilidad y mejora continua.

Vacancy posted 9 hours ago
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