Guest Service Agent
Drury Hotels Company, LLC
Property Location:
Drury Plaza Hotel - 7915 U.S. Highway 42 , Florence, Kentucky 41042
- Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
- Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
- Assist guests in a friendly, efficient, courteous, and professional manner.
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Florence, KY vacancy
- ...Join Team at the Hampton Inn Cincinnati Airport South! Hampton Inn Cincinnati South is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Hampton Inn Cincinnati Airport South is home to the most experienced staff in the region...SuggestedDaily paidLocal areaFlexible hoursWeekend work
Commonwealth Hotels
Florence, KY1 day ago - ...The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...Suggested
Peachtree Hospitality Management
Florence, KY23 hours ago - ...all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations,... ...complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing,...SuggestedDaily paidLocal areaShift work
- ...Guest Service Representative 2nd Shift 3pm to 11pm The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer...SuggestedHourly payLocal areaShift workAfternoon shift
- ...this highly visible role, you'll provide exceptional customer service by offering directions, answering questions, assisting with wayfinding... ...that addresses nonclinical needs for patients, families, and guests. Working in inpatient units or the Emergency Department, the...SuggestedFull timeReliefLocal areaImmediate startShift work
- SSM Health - 2825 Parklawn Drive - Responsibilities: Respond to guest and patient inquiries in a hospital lobby; Screen and route incoming information requests; Escalate complaints through proper channels; Maintain HIPAA/privacy compliance in information sharing; Assist...
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wageFull timeTemporary workLocal areaFlexible hours- Job Title Provides customer service to guests of hotel by performing the following duties. Essential Duties And Responsibilities Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and...Local areaShift work
- ...Safety and Infection Control: Follow all safety guidelines and infection control protocols, including the proper use of cleaning agents and disinfectants. Wear appropriate personal protective equipment (PPE) when cleaning high-risk areas or handling hazardous...
Evan Gray, LLC
Florence, KY4 days ago - ...short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's... ...and upcoming openings. Monitor safety in the rooms for the guests (is everything sturdy and secure?) Ensure all housekeeping...Temporary workShift work
Siegel Select
Florence, KY23 hours ago - ...mentorship and internal mobility Job Summary: St. Elizabeth Healthcare is hiring a Housekeeper to join our Edgewood Environmental Services Team. Shift/Hours: Full Time 40 Hours, Second Shift Position is responsible for cleaning and maintaining patient and...Full timeFlexible hoursShift workAfternoon shift
St. Elizabeth Healthcare
Edgewood, KY23 hours ago - ...standard cleanliness within time limits Deliver excellent customer service Create daily job lists and record all serviced rooms... ...any shortages, damages or security issues Handle reasonable guests’ complaints/requests and inform others when required Check stocking...Full timeWork experience placementShift work
Colonial Heights Senior Living
Florence, KY2 days ago - ...Airport, Erlanger, Kentucky, is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Working... ...Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes. Why This Role? Working as a Hotel...Daily paidFlexible hoursWeekend work
Commonwealth Hotels
Erlanger, KY4 days ago - ...we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism... ...3% company matchAdvancement OpportunitiesGenerous discounts on services and retail, to encourage self careTeam Environment: Internal...Hourly payFull timePart timeImmediate startWeekend workAfternoon shift
Woodhouse
Crescent Springs, KY4 days ago - ...NOT CALL James Free Jewelers, a family-owned, nationally renowned jeweler, is currently seeking an energetic and motivated Guest Services Representative who embodies our values of Integrity, Pride, Honor, and Commitment. to create exceptional buying experiences for...Work at office
James Free Jewelers
Cincinnati, OH23 days ago - ...Description Are you a food service professional with a strong desire to provide excellent customer service to guests? You might be just what we're looking for in our next breakfast attendant. Our busy hotel is looking for a detail-oriented person to set up and take...Weekend work
Pennyflower
Florence, KY22 hours ago - ...Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes. Why This Role? Working as a Hotel Breakfast... ...of the Courtyard Bistro team, you will interact with diverse guests, providing top-notch service and quality food, making a...Daily paidFlexible hoursWeekend workAfternoon shift
Commonwealth Hotels
Erlanger, KY1 day ago - ...and cultivates relationships with patients, family members and guests by consistent rounding of patients on pilot units for world class... ...Communicates with department manager and patient and guest services, keeping a pulse on patient experience daily, and reporting out...
- ...execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily...
Peachtree Hospitality Management
Florence, KY3 days ago $13.5 - $16 per hour
Environmental Services - Housekeeper/Laundry Requisition Number : ENVIR007478 Full-Time On-site Locations Showing 1 location Villaspring of Erlanger 4220 Houston Road Erlanger, KY 41018, USA Description Pay Rate $13.50 to $16.00 an hour!! Facility is currently looking...Daily paidFull timePart time- ...Primary responsibilities include registering guests, making reservations, preparing daily... ...with guests and associates in a friendly service-oriented manner. Maintain regular attendance... ...postings valet laundry servers and desk agent's paperwork etc.). Maintain cashiering...Full timeLocal areaNight shift
- ...GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality...
Rolling Hills Hospitality
Florence, KY4 days ago - ...RESPONSIBILITIES: Greets and checks in all members and guests children to ensure they are accounted for and in your care Checks... ...times and performs cleaning check list as assigned by Member Service Director Attends monthly departmental meetings Creates...Shift work
Silverlake "The Family Place"
Erlanger, KY1 day ago - Legacy Living Florence in Union, Kentucky is looking for a Housekeeping staff member. The role includes providing cleaning services for resident rooms, bathrooms, and common areas while ensuring a safe and sanitary environment. Responsibilities include cleaning, laundry...
$22.5 - $24 per hour
...US So. Much. More. Just as our guests deserve more, so do you deserve more. Be... ...with supervising the front desk / guest service positions of the hotel. Ensures Drury... ...programs. Performs duties of guest service agent, night audit or other positions as needed...Live inWork at officeImmediate startFlexible hoursNight shiftDrury Hotels Company, LLC
Florence, KY1 day ago$18 - $20 per hour
...PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and... ...develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and...Work at officeLocal areaImmediate startShift workPyramid Global Hospitality
Cincinnati, OH4 days ago- ...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payFull timeTemporary workPart timeLocal areaImmediate startShift work
CHUCK E CHEESE
Florence, KY23 hours ago - ...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payFull timeTemporary workPart timeLocal areaImmediate startShift work
CEC Entertainment
Florence, KY2 days ago - ...Associates accrue anywhere from eighty (80) hours to one-hundred and sixty (160) hours of vacation time each year (based on years of service). We offer supplemental life insurance, associate advocacy benefits, and a host of voluntary benefits from accident insurance to...Part timeWork at officeImmediate start
- ...Hospitality Companies - 11435 Reed Hartman Highway - Responsibilities: Greets, registers, and assists guests with reservations and check-ins; Answers inquiries about hotel services and local attractions; Computes and processes guest charges and deposits according to...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches