Production Support

Position: Assistant I - Underwriting
Location: Broomfield, Colorado
Duration: Contract
Job ID: 180369

Job Overview:

This Assistant I - Underwriting role supports a Managing General Agency (MGA) underwriting team in a hybrid work environment. The position focuses on production support, policy documentation, and cross-functional collaboration to enable sound risk selection and profitable growth. You will gain exposure to catastrophic modeling, agency management, and core insurance operations while working closely with underwriting, claims, compliance, and product teams. This contract role is expected to last 6–12 months, with a temp-to-hire goal depending on performance, business needs, and work volume.

Responsibilities:

• Work on a hybrid schedule (initially Tuesday–Thursday onsite) and adapt to schedule changes after the first 90 days as business needs evolve.
• Provide production and operational support to the underwriting team within a Managing General Agency (MGA) environment.
• Assist in the time-sensitive distribution of policy correspondence and legal documents via physical mail and email, ensuring accuracy and timeliness.
• Support building inspections to validate information provided, ensuring it is accurate and consistent with underwriting requirements.
• Identify and communicate non-standard or atypical findings from inspections within established service standards.
• Gain an understanding of agency management, product distribution, and claims procedures to support growth and underwriting profitability.
• Professionally communicate with internal and external stakeholders via email and other appropriate communication methods.
• Work cross-functionally with Compliance, Claims, Product, Underwriting, and other business units to support process improvements and product enhancements.
• Provide input and feedback to leadership to drive continuous process improvement and operational efficiency.
• Fill in for other team members during peak periods or absences to ensure business continuity and consistent service levels.
• Apply analytical skills to support sound risk selection and contribute to business results.
• Participate in hands-on training and development activities designed to build technical and professional skills.
  

Qualifications:

• High attention to detail with strong analytical skills, creativity, and intellectual curiosity.
• Strong time management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
• Excellent customer service and written/verbal communication skills.
• Proficiency in MS Office applications, including Excel, Word, PowerPoint, Outlook, and MS Teams.
• High School Diploma or GED required.
• Ability to work collaboratively within a team that values communication, empathy, and mutual support.
• Comfort working in a hybrid environment and adapting to evolving business needs.
• Insurance, mortgage, or closely related office experience (preferred).
• Successful completion of insurance and/or financial designations (preferred).
• Familiarity with building construction types and terminology (preferred).

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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Pay Range: $20 - $25/hour on W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

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