Health and Wellness Clerk

Join Sunrise Senior Living

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job Overview

The Health and Wellness Clerk is responsible for coordinating nursing and clinical activities within Wellness, ensuring a welcoming and responsive environment that prioritizes the well-being and safety of all residents. This role focuses on supporting clinical staff, coordinating resident healthcare needs, providing preventative and wellness services, through administrative, clerical, and team member scheduling support. The Health and Wellness Clerk is responsible for greeting all at wellness and managing both external and internal calls and taking and communicating messages. The Health and Wellness Clerk works closely with residents, families, and healthcare providers to ensure optimal care and quality of life within the community.

Responsibilities & Qualifications

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Support the overall operations of the Wellness clinic.
• Coordinate the health and safety of residents through collaboration with third party services and the management team.
• Participate in the coordination and communication of resident related updates with applicable parties and key stakeholders.
• Collaborate with community leadership team.
• Participate in community events and meetings as directed by Executive Director.
• Order labs and X-rays as ordered by community physician.
• Support the residents and coordinate with community physician/or resident's primary physician, follow-up (Transfer to Hospital, schedule / same day or future appointment) with physician.
• Coordinate with external pharmacy for vaccination clinics.
• Participate in resident discharge planning as needed.
• Coordinate services with external providers for residents including audiologist, podiatrist, dentist, and rehabilitation etc.
• Support the wellness department scheduling including Medication Technician and Licensed Practical Nurse (LPN) shifts.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Strong organizational, communication, and interpersonal skills
• Ability to work independently and as part of a team in a supportive environment
• Data Entry

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Basic Life Support (BLS) certification; additional certifications in geriatric or community health nursing are desirable
• Familiarity with electronic health record (EHR) systems
• High School degree/GED
• Proven customer service experience and skills
• Computer proficiency (Word, Excel, Outlook, etc.)
• Office Equipment Operation - printers, scanners, phones, tablets

About Sunrise

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Pre-Employment Requirements

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

Compensation Disclaimer

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).