In Room Dining Server - Hard Rock Hotel San Diego

Server | Food & Beverage | Hard Rock Hotel San Diego

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Server at Hard Rock Hotel San Diego. At Hard Rock Hotel San Diego, great service is an art. Every guest interaction is an opportunity to create something memorable, and our Servers know how to make it happen. From thoughtful recommendations to impeccable table service, you'll bring confidence, product knowledge, and genuine hospitality to every dining experience. If you have a passion for food, beverage, and connecting with people, this is your opportunity to take center stage and deliver service that leaves a lasting impression.

Your Mission

As our Server, you'll create an exceptional and personalized dining experience through attentive service, strong product knowledge, and genuine hospitality. From guiding guests through the menu to recommending the perfect food and beverage pairing, you'll anticipate needs, deliver every detail with precision, and ensure each guest feels valued from arrival to departure.

What You'll Do

Create Memorable Guest Experiences

• Welcome guests with warmth and professionalism, setting the tone for an exceptional dining experience.
• Guide guests through the menu with confidence, sharing knowledge of ingredients, preparation methods, allergens, and seasonal offerings.
• Make thoughtful recommendations and suggest food and beverage pairings, including wines, cocktails, and non-alcoholic options.
• Anticipate guest needs and provide attentive, personalized service without interrupting the dining experience.
• Handle special requests and guest concerns with discretion, empathy, and a solutions-focused attitude.

Bring Your Product Knowledge to the Table

• Demonstrate knowledge of menu offerings, wine varietals, regions, vintages, and beverage selections.
• Present and pour wine with confidence, following established service standards.
• Execute refined dining techniques, including tableside service, coursed meals, proper plate presentation, and wine service, as applicable.
• Accurately take and deliver orders while maintaining proper timing and coursing standards.
• Follow responsible alcohol service practices and applicable regulations at all times.

Keep Service in Perfect Harmony

• Collaborate closely with culinary and bar teams to ensure smooth communication and seamless service.
• Maintain impeccable table presentation through clearing, resetting, and attentive table maintenance.
• Keep service areas clean, organized, and properly stocked throughout each shift.
• Follow restaurant policies, service standards, and all applicable safety and sanitation guidelines.
• Support fellow Experience Curators and contribute to a culture of teamwork and hospitality.

You're a Great Fit If You...

Have a genuine passion for hospitality, food, and beverage, and take pride in creating memorable guest experiences.

Bring previous experience in fine dining, upscale restaurants, or luxury hospitality.

Communicate confidently and professionally, building genuine connections with guests and team members.

Have a strong eye for detail and the ability to manage multiple priorities in a fast-paced environment.

Know your way around food and beverage pairings, wine service, and elevated dining standardsor are eager to continue developing your expertise.

Remain calm, poised, and professional when the pace picks up.

Take pride in your appearance, professionalism, and commitment to service excellence.

Are flexible and available to work evenings, weekends, and holidays based on business needs.

Experience & Qualifications

• Previous experience in fine dining, upscale hospitality, or a similar restaurant environment preferred.
• Knowledge of food preparation methods, menu ingredients, allergens, wine varietals, and beverage service.
• Ability to perform elevated dining service techniques and follow established service protocols.
• Strong verbal communication, interpersonal, and customer service skills.
• Must obtain and maintain applicable California Responsible Beverage Service (RBS) certification, as required.
• Must obtain and maintain a valid California Food Handler Card or applicable food safety certification, as required.
• Ability to follow restaurant service standards, food safety requirements, and responsible alcohol service guidelines.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 pounds.
• Manual dexterity and coordination to perform precise food and beverage service techniques.
• Ability to wear required personal protective equipment based on job responsibilities.

Why Join Hard Rock Hotel San Diego?

Legendary Brand: Be part of a globally recognized brand built on music, individuality, and authentic connection.

Elevated Experiences: Bring your passion for hospitality to a team that believes exceptional service is in the details.

Culture: Work alongside passionate Experience Curators who support one another and take pride in what they do.

Rockstar Perks: Competitive pay and benefits, based on eligibility.

Center Stage Downtown: Enjoy the energy of the Gaslamp Quarter, rooftop views, and the excitement of downtown San Diego.

Let's Rock This Together

If you're passionate about hospitality, know that the little details make a big difference, and are ready to deliver an exceptional dining experience, Hard Rock Hotel San Diego has a place for you. Bring your personality, your expertise, and your passion for service. Let's make every guest experience unforgettable!

Here's the Core of Coury Hospitality

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What Else Do YOU Need to Know

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.