Bilingual Collector

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Clerical Wilmington, NC, US 30+ days ago Requisition ID: 1053 Salary Range: $16.00 To $19.00 Hourly North State Acceptance, LLC, is an Auto and Consumer Loan finance company seeking to hire a professional and friendly Bilingual Collector with excellent customer service experience. Enthusiastic candidates willing to learn about the finance industry are encouraged to apply. This position is responsible for the daily functions related to the collecting of customer loan installments. Specific duties may include contacting customers and customer references, preparing collection notices, processing repossessions and legal administration. This individual is responsible for performing miscellaneous duties related to branch collections and administration. This individual will perform all duties in accordance with NSA policies and procedures and all state and federal regulations. We offer an excellent benefits package including Paid Time Off, 401k, Gym Reimbursement, and Company-Paid Medical and Short Term Disability. We are a team-oriented environment, working toward shared goals and priorities to succeed! Requirements Minimum of one year in an office setting or completed degree in higher education Professional customer service experience Possess excellent verbal, listening, and comprehension skills; ability to communicate effectively with others Possess professional negotiation and customer interaction skills Ability to maintain favorable business relationships with customers throughout the lifecycle of the loan Ability to manage multiple tasks with competing priorities Team player, willingness to and be adaptable in challenging situations Ability to demonstrate competent computer skills and attention to detail Duties include but are not limited to the following: Perform & maintain record of daily collection calls Assign accounts out for repossession Process & Advertise repossessions Upload Repossessions to E-Oscar Process Bankruptcies Process NSF verifications, collections & notifications Prepare court documentation & attend court GPS procedures & documentation GPS tracking Acquire current insurance for repossession vendors #J-18808-Ljbffr