Software Engineer II, Solutions Engineering

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Engineer II, Solutions Engineering based in United States. This role sits within a Solutions Engineering team focused on turning customer and implementation challenges into scalable technical solutions. You will build and ship tooling, automations, and integrations that reduce manual effort and improve operational efficiency. The position combines hands-on backend development with root-cause investigation and cross-functional problem solving. You will primarily work with Ruby on Rails, PostgreSQL, APIs, integrations, and workflow automation platforms. The role offers exposure to a varied technical stack while encouraging reusable solutions rather than one-off customizations. You will collaborate with senior engineers, product, commercial, and implementation stakeholders while supporting production systems through an on-call rotation. It is an opportunity to grow your engineering craft while delivering measurable improvements in a fast-moving, technology-driven environment. Accountabilities: - Design, build, test, and ship internal tooling and integrated solutions that eliminate repetitive manual work. - Develop automations for file processing, migrations, eligibility, contracting, billing edge cases, and other operational workflows. - Own enhancements and moderately complex features across automation and integration systems. - Build and maintain API-driven integrations across service boundaries. - Extend existing templates, engineering standards, and automation frameworks to create reusable solutions. - Investigate implementation challenges and escalations to identify underlying root causes. - Recommend and contribute to preventative fixes when recurring issues indicate broader system or process improvements. - Collaborate with senior engineers and system owners when work requires deeper architectural changes or spans multiple systems.

- Partner with commercial, product, engineering, and implementation stakeholders to translate business needs into practical technical solutions. - Apply AI-assisted development tools thoughtfully to accelerate coding, testing, and solution delivery while maintaining quality standards. - Debug production issues, identify performance bottlenecks, and implement appropriate optimizations. - Participate in the software development lifecycle from problem definition through implementation, testing, release, and maintenance. - Contribute to technical investigations and internal support efforts involving customer or member-impacting systems. - Participate in the on-call rotation, triaging and resolving issues in a timely manner. - Assist internal teams with technical investigations and provide clear explanations of root causes and resolutions. - Pair with senior engineers to expand technical knowledge and strengthen design, architecture, and code-quality practices. - Contribute to continuous improvement of engineering practices, automation capabilities, and reusable technical solutions. Requirements: - 3–5 years of professional experience writing readable, tested, efficient production software. - Strong Ruby on Rails experience is preferred, with openness to exceptional backend engineers who can ramp quickly on Rails. - Experience working with relational databases, particularly PostgreSQL. - Proven experience building and consuming APIs and integrations across service boundaries. - Hands-on experience with workflow automation platforms such as Tines, n8n, or comparable tools. - Experience designing and implementing API-driven automation workflows. - Practical experience using AI coding assistants as part of a day-to-day software development workflow. - A thoughtful, quality-focused approach to determining where AI-assisted development is appropriate and where human engineering judgment is required.