Dispatcher | Liv & Go Transit
City of Livonia, MI
An employee in this classification will assist in the daily operation of the LIV&GO Transit System. Duties include answering telephone calls and responding to client requests in a prompt and professional manner; take trip reservations and cancellations for clients; dispatch changes to driver routes using the two-way radio system; use computer software to enter and monitor customer data, scheduling requests and real time trip information; maintain transit records for reporting purposes; assist with weekly operating reports, general office work; and perform other duties as assigned. Work Hours: 1pm - 6pm, Monday through Friday
- Be a citizen of the United States or resident alien with the right to work in the United States
- Have a high school diploma or a valid equivalency certificate
- Have had a minimum of one (1) year of full-time paid general office clerical work or customer service experience in an office setting
- Must pass a new hire physical and drug screen
- Computer software skills, including Microsoft Word and Excel and comfortable with touch screen technology
- Be able to troubleshoot, prioritize and multitask
- Ability to interact with the public over the phone and communicate with drivers
Vacancy posted 6 hours ago
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