Patient Transporter-(Englewood Hospital)

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit and follow us on LinkedIn. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay is $17 per hour Work Schedule: The work schedule for this position is 6:30am-3pm Monday to Friday. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Internal Patient Transporter is a non-clinical, non-certified associate responsible for providing exceptional hospitality services in an attentive, friendly and efficient manner to all patients during their entire stay. The Internal Patient Transporter is also responsible for the transport of patients within the hospital environment by wheelchair, stretcher or bed. ESSENTIAL FUNCTIONS Maintains pleasant, friendly and professional demeanor with all patients, location staff and co-workers. Acknowledges and greets patients within 30 seconds while maintaining a professional and friendly demeanor. Uses patient last name at all times when appropriate.- 20% Explains all procedures to the patient prior to beginning transport. Collects transport equipment and returns it to the appropriate storage area. Ensures patient comfort, safety and privacy at all times.- 15% Communicates patient needs to clinical staff upon arrival to the designated area. Communicates patient arrival and/or departure to appropriate clinical staff. Must perform a physical handoff with receiving clinical staff. Confirms patient identity in accordance with written standards before transporting patient- 15% Ensures that patients are not left unattended while in the care of the transporter. Transports and secures medical charts when conducting patient transports. Utilizes proper safe patient handling techniques. Escorts visitors as needed between departments; provide way finding services as needed.- 10% Demonstrates proper use of the patient transport tracking system/log sheets. Provides oxygen tanks on transport equipment as requested. Is familiar with hospital emergency codes and procedures in accordance with Joint Commission standards. Maintains accuracy and composure while under pressure.- 20% Appropriately uses salutation of the day. Uses Towne Park proper phone etiquette. Posts up in appropriate areas when not completing tasks.- 10% Conducts an effective and efficient room presentation. Knowledge of all hotel, hospital and outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc. Does not perform duties other than those outlined above without direct approval from Towne Park manager.- 10% The total amount of time for all functions of the job 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen Must complete the Wheelchair Safety Training course provided by Towne Park Must complete HIPAA Training provided by Towne Park and, if required, by the hospital Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Customer service experience preferred Internal Patient Transport experience preferred Computer experience preferred Knowledge: Knowledge of principles and processes for providing customer and personal services. Knowledge of principles and methods for moving people. Skills: Must be able to read and write standard English language Must be able to read and #J-18808-Ljbffr townepark