Network Security Engineer (Palo Alto SME)

Seeking an 8+ years experienced Network Security Engineer / Palo Alto Subject Matter Expert for an onsite-hybrid role in Richardson, TX. The ideal candidate will possess deep expertise managing large enterprise network environments (100+ Palo Alto firewalls), Panorama, Prisma Access/SD-WAN, IPS, and IPSec/SSL VPNs. Responsibilities center on L1 L3 incident management, major/minor OS upgrades, firewall migrations, hardware RMAs, ServiceNow queue management, Root Cause Analysis (RCA), and cross-functional operational collaboration.

• Firewall Infrastructure & Upgrades: Plan, execute, and govern major/minor PanOS upgrades, hardware replacements (RMA), firewall migrations, and new Palo Alto firewall deployments.
• Panorama & Enterprise Management: Manage large-scale enterprise deployments (100+ firewalls) utilizing Panorama Dashboard and Prisma Access environments.
• Incident & Ticket Resolution: Drive P1/P2/P3 incident troubleshooting, manage ServiceNow ticket queues, and conduct Root Cause Analysis (RCA) with Problem Management teams.
• Network Security Services: Configure and troubleshoot IPSec/SSL VPN tunnels, Intrusion Prevention Systems (IPS), NAT policies, and security rulebases.
• Operational Leadership & Governance: Create Standard Operating Procedures (SOPs), partner with Palo Alto TAC, participate in shift handoffs, and drive Service Improvement Programs (SIP).

• Core Firewall Platform: 8+ Years Palo Alto Next-Generation Firewalls (NGFW)
• Management & Cloud Security: Panorama Dashboard, Prisma Access / Prisma SD-WAN
• VPN & Threat Prevention: IPSec VPN, SSL VPN, Palo Alto IPS, Threat Prevention, WildFire
• ITSM & Operations: ServiceNow, ITIL Incident/Change/Problem Management, L1 L3 Escalations
• Scripting & Systems: PanOS, Linux Administration, Network Protocol Analysis (Wireshark, TCPDump)

For applications and inquiries, contact:View email address on us.fitly.work