Warehouse Lead - Lancaster

The Role At Fisher & Paykel: In this hands‑on leadership position you will ensure our distribution center operations run safely, efficiently, and accurately every day. You will coordinate warehouse activities, support and train team members, and maintain operational excellence across receiving, inventory management, order fulfillment, and dispatch functions. Responsibilities Lead daily warehouse activities including receiving, picking, packing, staging, dispatching, and inventory movements. Maintain a strong presence on the warehouse floor, guiding and supporting associates. Assign daily tasks and priorities to team members to achieve operational goals. Train and coach associates on processes, equipment usage, and standard operating procedures. Monitor workflow and respond quickly to operational challenges and service disruptions. Coordinate inbound shipments, outbound orders, and truck scheduling; allocate unloads, pick lists, and staging requirements. Ensure all shipping and receiving documentation is accurate and complete, including bills of lading and packing slips. Work closely with carriers, drivers, logistics partners, and internal teams to support on‑time delivery performance. Escalate service issues, transportation delays, and operational risks when necessary. Support inventory accuracy through cycle counts, reconciliations, and investigations. Coordinate product returns, quality control processes, and inventory disposition activities. Monitor inventory movements and ensure proper storage practices, including FIFO requirements. Investigate and resolve inventory discrepancies in a timely manner. Assist with freight claims and damage reporting processes. Maintain operational reports and performance metrics related to warehouse activities. Monitor warehouse performance against productivity, inventory accuracy, and service KPIs. Support process improvement initiatives that enhance efficiency, quality, and customer experience. Assist in developing and maintaining warehouse procedures and documentation. Act as a brand ambassador in interactions with customers, carriers, and business partners. Promote a strong safety culture through visible leadership and active participation in health and safety initiatives. Conduct safety inspections, audits, and workplace observations. Investigate incidents, near misses, and hazards, implementing corrective actions as needed. Support employee training, emergency preparedness activities, and ongoing safety education. Participate in site opening and closing activities as required. Qualifications 2–4 years of experience in warehouse operations, logistics, distribution, or supply chain environments. Experience leading, training, or coordinating warehouse teams. Experience with ERP systems, preferably JD Edwards or Oracle. Knowledge of inventory control, shipping, receiving, and warehouse processes. Experience working with freight carriers and transportation coordination preferred. Strong leadership and team coordination abilities. Excellent organizational and prioritization skills. Strong attention to detail and inventory accuracy. Effective verbal and written communication skills. Intermediate Microsoft Excel and reporting skills. Working knowledge of warehouse management systems and RF technology. Understanding of OSHA requirements, warehouse safety practices, and material handling equipment. Ability to identify issues, solve problems, and make sound operational decisions. Compensation The base salary range for this position is $22.31 - $27.00/hr. This range is a guideline and may not reflect your exact offer. Factors considered include education, experience, relevant skills, internal equity, and market data. Benefits Commercial medical, dental, vision, life, and disability insurance. 401(k) with company match. Paid vacation/time off: 20 days of paid vacation for hourly roles; exempt roles eligible for TAYN policy. 12 company holidays per year. Parental leave: 26 weeks of paid leave for primary caregivers, flexible return with reduced hours at full pay, and four weeks of paid leave for partners. Wellness initiatives: Fuel Up Fridays, company‑paid Calm subscription, no‑meeting Fridays, and personalized healthcare support. Exclusive employee discounts on F&P products. Pet perks and leadership/career development programs. Role‑specific company bonus. EEO Statement Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. #J-18808-Ljbffr Fisher & Paykel Appliances, Inc.