Junior Systems Administrator

Job Opportunity at Skydweller Aero Inc.

Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.

Job Functions

• Support Level 1 & 2 technical assistance
• Incident and problem resolution
• Network troubleshooting to diagnose any issue and escalate
• Endpoint (W11) and Application Support
• Administration of Office365, Active Directory, InTune, and Windows Server
• Some non-business hour support may be required.

Job Description

The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas.

It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries. There will be some travel involved depending on project needs.

Required Qualifications

• 5 years of experience in a professional information technology environment
• Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline. Equivalent working experience may be considered.
• Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting.
• 1-2 years of experience with either:
  • Windows Server deployment, troubleshooting, and administration
  • MS 365 online administration
• 1-2 years of experience with network administration
• Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.
• Ability to act on own initiative while maintaining effective relationships with management, co-workers and clients.
• Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.

Preferred Tools / Process Experience

• Familiarity with SharePoint development
• Atlassian Jira and Confluence
• Experience with Windows endpoint management.
• Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS)
• Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience.
• Experience with MS InTune management, configuration, and deployment.
• Experience with cybersecurity best practice.

Search Keywords

• IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network

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Company Benefits

1. Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
2. Paid time off: This includes vacation time, sick leave, and personal days.
3. Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance.
4. Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers.
5. Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.