Tech, Service - Valley Irrig - Sunrise FS - Havana, IL

Tech, Service - Valley Irrig - Sunrise FS - Havana, IL

Company: Sunrise FS City: Havana State: IL SALARY RANGE: $18.00 - $20.00 Sunrise FS is headquartered in Virginia, Illinois, with branches in Cass, Champaign, Clark, Douglas, Edgar, Mason and Vermillion counties. Sunrise FS has about 200 employees (including seasonal workers) and approximately 14,000 customers. The cooperative does business in agronomy, energy, grain, tires, irrigation, and retail. Sunrise FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT: Responsible for the effective repair of irrigation machinery and components at high levels of quality.

ESSENTIAL JOB FUNCTIONS:

• Performs in-field irrigation diagnostics and repairs as required
• Serves as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction
• Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor
• Documents machine information and repairs completed on work order, including parts and fluids used
• Maintains a clean work area, as well as care for all shop tools, machines, and equipment
• Identifies and communicates solutions for customer service opportunities in the dealership's area of responsibility
• Maintains technical and product knowledge on all systems sold within the store
• Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
• Conducts self in the presence of customers and community so as to present a professional image
• Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skillset
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
• Ability to perform basic computer functions including Microsoft Office products, internet searches and ability to complete all necessary online work order requirements
• Maintain, clean and organize assigned service vehicle as well as assist warehouse manager by cleaning and organizing inventory on an as needed basis
• Performs all other duties as assigned by management in a professional and efficient manner

REQUIREMENTS:

Normally requires high school diploma or the equivalent thereof, and 1-2 years or more of related work experience to demonstrate knowledge of inventory control and organization skills. Mechanical and electrical skills required Valid driver's license and satisfactory driving record Valid CDL (Commercial Driver's License) preferred Ability to assemble and perform maintenance functions on equipment Ability to lift at least 60 pounds frequently. Frequently exposed to extreme weather conditions and noisy conditions. May occasionally be exposed to dust, fumes, chemicals, and electrical hazards with appropriate safety measures. May occasionally be required to work at varying heights. Must be able to travel independently and overnight. Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development. Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems. Prior experience servicing pivot irrigation systems Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders. Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.

At Sunrise FS, we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO), paid holidays, and parental leave, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position. Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.