Administrative Support Assistant

General Administrative Support

This is the first level in the General Administrative Support series. Incumbents are responsible for performing basic clerical functions. Responsibilities may include: creating purchase orders; issuing vendor or corporate credit cards to staff members; data entry; providing information at the reception; answering phones; filing documents.

Performs front-desk and student support activities to include: greeting visitors; providing information regarding standard processes and procedures, related to assigned area of responsibility, in-person or via email or telephone; directing students and visitors to appropriate departments, offices, or resources; scheduling appointments; and/or registering students for courses Processes, collects, receives, sorts, and/or distributes a variety of correspondence, deliveries, and mail to and/or from internal College departments and external agencies; issues credit cards to staff; creates purchase orders; makes photocopies; monitors and restocks office supplies; and faxes documents Prepares, reviews, collects, sends out, and/or processes a variety of routine correspondence, forms, reports, handouts, academic and personal information, paperwork, and/or other information related to assigned area of responsibility; enters information into applicable spreadsheets and/or databases Performs other duties of a similar nature or level. This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

High School diploma or equivalent (G.E.D); and 0-2 years of administrative experience. KNOWLEDGE: Modern office procedures and equipment; Customer service principles; English language, grammar, and punctuation; Basic filing systems and record keeping principles; Computers and related software applications. SKILLS: Operating standard office equipment; Maintaining records and files; Data entry; Using proper English, grammar, punctuation, and spelling; Providing customer service; Using computers and related software applications; Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information. Positions in this class typically require: climbing, balancing, stooping, reaching, standing, walking, fingering, grasping, talking, hearing, and seeing. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Incumbents may be expected to travel as part of their job duties.

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates. For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.

Benefits

Alamance Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our full-time employees.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• State Employees' Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program

**Please note: Most temporary (part-time or full-time) employees do not earn benefits.