Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2016 and is a close-knit team of four focused on delivering exceptional service and continued growth. I entered the agency path right after college and have built a team centered around strong values, development, and a commitment to excellence.

I’m a proud Beaumont native and graduate of Lamar University. I’m happily married with two children and enjoy gardening, health and wellness, and staying active in my faith. We are deeply involved in the community, supporting local organizations, and youth sports.

For our team, we offer generous PTO, rotating days off, health benefits, a Simple IRA, reimbursement for licensing costs, strong training and development, and opportunities for advancement. We also keep things fun with snacks, coffee, and team-building events.

Our office culture is extremely positive, uplifting, and intentional. We’re service-driven and believe in doing things the right way - never settling for mediocrity. We’re looking for someone who is motivated, coachable, and driven, with a positive attitude and strong customer service skills. The ideal candidate is a quick learner who can multitask, communicate effectively, and is ready to grow as part of a high-performing team.

ROLE DESCRIPTION:
Brittnee Barnes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.