Supervisor of Inpatient Services Attendants and Administrative Assistants

Job Description

Job Description

This is a full-time 40 hour a week position. Four 10hr shifts Wednesday-Saturday Preferred. 

THE POSITION:

The Supervisor of Inpatient Services Attendants and Administrative Assistants (Supervisor, ISATT) is a key leadership role within the Inpatient Services department at MSPCA-Angell. This position oversees the daily operations, performance, and development of both Inpatient Services Attendants and the Administrative Assistant team.

The supervisor works closely with inpatient department leadership, veterinary technicians and assistants, veterinarians, and other departments and their leadership to coordinate patient care, maintain efficient workflows, and ensure a safe, organized, and compassionate environment for patients, clients, and staff. The ideal candidate is a visible, hands-on leader who can balance patient-care priorities with administrative responsibilities while supporting and developing a high-performing team.

Responsibilities of this Supervisor include, but are not limited to: overseeing the training and ongoing support of our department Leads, assisting with scheduling, payroll, and regular staff check ins, and creating, updating, and implementing additional training resources for the team. This position will also include monitoring training progress of staff and offering ongoing educational opportunities.

The Supervisor will demonstrate and live the organizational values of Compassion, Integrity, Collaboration, Excellence, Service and Positivity in carrying out day to day tasks as well as in interactions with all others.

WHO WE ARE:

The Boston MSPCA-Angell is one of the oldest and most venerable humane organizations in the world, and working in an environment that clearly delivers on its mission of advancing the health and welfare of animals adds an important dimension to our work.

COMPENSATION:

Starting $25-30hr
Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications

APPLICANT REQUIREMENTS:

We are looking for applicants with at least one year of supervisory experience. A minimum of 2 years experience within a clinical veterinary setting highly preferred. As this position requires excellent verbal and written communication skills, we require applicants to include a cover letter showcasing your writing skills.

Physical Requirements:

• Mandatory regular attendance and punctual presence.
• Must be able to sit or stand for prolonged periods of time 67%-100% of scheduled shift.
• Must be able to constantly move about within the hospital 67% - 100% of scheduled shift.
• Must be able to perform repetitive motions with hands and arms, including answering telephone, typing on a keyboard, writing with a pen or marker 34-67% of scheduled shift.
• Must be able to frequently lift items (up to 40lb.) from/to a shelf above eye level or below knee level 34%-67% of scheduled shift.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.

If you are interested in working for an organization where your work is an important part of a respected and caring non-profit, this may be the career change you are looking for.