Supervisor of Signal Maintenance

Supervisor of Signal Maintenance

The Supervisor of Signal Maintenance will supervise the operation and maintenance of the wayside signal systems and associated equipment system wide.

Duties & Responsibilities

• Responsible for planning, scheduling, and supervising employees involved in preventative and corrective maintenance programs and related inhouse signal system upgrade projects across the system.
• Make frequent inspections of all signal facilities, supervise cutovers, final inspections, and testing of all modified and new signal systems.
• Assist in the preparation of the section's budget in accordance with established practices and procedures.
• Coordinate training programs necessary for the maintenance of signal equipment.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Observe the condition of equipment and work in progress and ensure the safe operation of all systems.
• Document all established preventative maintenance procedures (PMP).
• Maintain all procedures, reports, and records for safety audits by the Department of Public Utilities (DPU).
• Respond to each inquiry, whether from a customer, vendor, or coworker in a courteous and professional manner.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Work any and all shifts and/or locations as assigned or directed.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hour, seven (7) day per week basis.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination and Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Provides direct supervision to Signal & Interlocking Inspectors, Forepersons, and Wirepersons.

Minimum Requirements & Qualifications

• High school diploma or equivalent (G.E.D.) from an accredited institution.
• Five (5) years of experience in rail signal construction and maintenance, including experience in the installation, maintenance, and repair of wayside block signal systems, supervisory control systems, and automatic train control systems, automatic vehicle identification, and other ancillary systems that make up a complete signal system.
• Two (2) years of experience in a supervisory capacity with rail signal construction and maintenance functions.
• A valid driver's license.
• Effective organizational, analytical, and confidentiality skills.
• Have the ability to use Word, Excel, or database applications.
• Effectively communicate with regulatory agencies, community organizations, and others on technical and sensitive matters.
• Have excellent customer service and conflict resolution skills.
• Have the bility to provide internal and external customers with a courteous and professional experience.
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week.
• Have the ability to supervise and work effectively with a diverse workforce.
• Successful applicants must have the English language skills required for the effective performance of the position.

Substitutions Include

• None

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency