Data Entry Pharmacy Technician - Long Term Care

Job Description

Job Description

Job Title: Pharmacy Data Entry Technician (Long-Term Care).

Job Overview:

We are seeking a detail-oriented and articulate Pharmacy Data Entry Technician to join our long-term care pharmacy team. This role is responsible for accurately processing high-volume prescription orders, clarifying medication details with facility personnel, and maintaining meticulous clinical documentation using RedSail Technologies software suites (PrimeCare/QS/1, DocuTrack, DeliveryTrack, and PioneerRx).

Key Responsibilities:

• Prescription Data Entry & Processing: Accurately input new prescriptions, refills, and physician orders into PrimeCare/QS/1, verifying exact dosage forms, SIGs, directions, and facility-specific patient profiles.

• Document & Logistics Workflow Management: Utilize DocuTrack to queue, triage, and route digital prescription documents and clinical communications, while interfacing with DeliveryTrack to track order dispatch, staging, and facility delivery schedules.

• Clear Professional Communication: Serve as a primary point of contact for nursing facility staff, prescribers, and internal dispensing teams to resolve order discrepancies, request prescription renewals, and communicate real-time fulfillment statuses.

• Meticulous Documentation: Maintain clear, audit-ready records of all prescriber communications, prior authorization updates, chart edits, and third-party insurance billing overrides.

• Regulatory Compliance: Maintain full compliance with state board of pharmacy regulations, HIPAA standards, and pharmacy quality assurance protocols across all patient records and electronic orders.

Qualifications & Requirements:

• Licensing: Active State Board of Pharmacy Technician Registration; CPhT certification required.

• Software Experience: Direct experience using RedSail Technologies platforms ( PrimeCare/QS/1 , DocuTrack , and DeliveryTrack ) is strongly preferred.

• Communication Excellence: Outstanding written and verbal communication skills with professional phone etiquette tailored for nursing homes and assisted living personnel.

• Documentation Precision: High typing accuracy and speed (50+ WPM) with rigorous attention to detail and zero tolerance for transcription errors.

• Setting Experience: 1+ years of experience in a closed-door, institutional, or long-term care pharmacy environment preferred.

Working Environment:

This position operates within a non-retail, closed-door long-term care pharmacy focused on delivering accurate medication management and dedicated logistics support to healthcare facilities.