Guest Service Agent
Hilton Chicago
Job Identification: 226179
Job Category: Guest Services, Operations, and Front Office
Job Schedule: Full time
Salary 18.85
Equal Opportunity Employer EOE, including disability/vets
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
$18 per hour
...City, State: Garden Grove, California Title: Guest Service Agent Location: Garden Grove/Anaheim, California FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range:$18/hr Job Summary: The Guest Service...SuggestedPart timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Anaheim, CA3 days ago- ...story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 16... ...seeking a welcoming, professional, and detail-oriented Guest Services Agent to join our front office team. As the primary point of...SuggestedWork at officeWeekend workAfternoon shift
University of California - Los Angeles (UCLA)
Los Angeles, CA4 days ago - ...Guest Service Agent / Front Desk Agent - Part Time Opportunities Available Be the Friendly Face Our Guests Remember! Do you have a genuine warmth and helpful nature? Do you enjoy making people feel welcome and creating a great first impression? If you're friendly...SuggestedDaily paidPart timeLocal areaFlexible hoursAfternoon shift
Tharaldson Hospitality Management
Cypress, CA1 day ago $25 per hour
...Guest Service Agent HIXWLA - Los Angeles, CA 90025 Overview Salary Range $25.00 - $25.00 Hourly Level Entry Position Type Part Time Job Shift Any Category Customer Service Description Essential functions and responsibilities of the job include but are not...SuggestedHourly payPart timeShift workDKN Hotels
Los Angeles, CA1 day ago$1,000 per month
...Guest Services Agent Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As Guest Services...SuggestedLocal areaFlexible hoursNight shiftWeekend workOnni Inc
Los Angeles, CA4 days ago- ...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager...Daily paidFull timePart timeImmediate startShift work
Whiteface Lodge
Anaheim, CA1 day ago - ...Sonenda International Hotels is hiring a Guest Services Agent in Anaheim to be the first point of contact for guests and to support the front desk during shifts. You will handle check-in/check-out, answer calls, and assist guests with inquiries while upholding Sonenda...Shift workWeekend work
$24 - $25 per hour
...growing fast). With a dynamic mix of full-service and focused hotels across major cities,... ...franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- ...associates who work hard to provide efficient service and meaningful experiences. We care about... ...on weekday evenings are complimentary to guests. HYATT house properties are located in... ...assignment. The Guest Service Agent is responsible for checking in and checking...Local areaDay shiftAfternoon shiftWeekday work
Hyatt House Cypress/Anaheim
Cypress, CA16 days ago $24 - $25 per hour
...company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio... ...managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the...Temporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift- ...Anaheim - Anaheim, CA 92802, Salary Range: $19.00 - $20.00 Hourly, Job Shift: Any, Join our dynamic front desk team as a Part-Time Guest Service Agent and help create memorable experiences for our guests! The Guest Service Agent plays a crucial role in delivering exceptional...Hourly payPart timeLocal areaShift workWeekend work
$24 - $25 per hour
...Front Desk Supervisor The Front Office is the heartbeat of the guest experience and as the Front Desk Supervisor, you'll help lead... ...a fast-paced hospitality environment and enjoys balancing guest service, team support, and daily hotel operations. You'll help oversee Front...Temporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift- Schulte Hospitality Group in Anaheim is seeking a dynamic Guest Service Representative devoted to delivering exceptional hospitality and guest satisfaction. The role focuses on greeting guests, processing check-ins, and maintaining a welcoming front desk environment. You...Daily paidFull time
$19 per hour
A rental service company in Los Angeles is seeking a Customer Service Agent to assist customers at the LAX Car Rental Center. The ideal candidate will provide exceptional service, communicate effectively, and maintain a presentable appearance. Availability for flexible...Hourly paySeasonal workFlexible hoursNight shift$25 per hour
...of spectacle, entertainment, and countercultural pursuits are as palpable as the salty air. The Opportunity We are seeking a Guest Service Agent to serve as the welcoming face and problem-solving heart of our front desk. In this role, you are responsible for the guest’s...Hourly payTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shiftEarly shift- H&S Energy Products in Lakewood, CA is seeking a Part-Time Gas Station Cashier/Customer Service Representative. You will provide friendly, accurate checkout service and uphold high standards of presentation and safety in a busy retail fuel environment. Responsibilities...Part timeFlexible hours
- Hyatt House Anaheim Convention Center seeks a Guest Service Agent to deliver exceptional front desk service and smooth check-in/check-out experiences. You will greet guests, address inquiries, and collaborate with housekeeping and maintenance to ensure rooms are ready and...Weekend work
- ...Benefits: Training & development Employee discounts Flexible schedule At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event...Part timeCasual workFlexible hoursShift workWeekend workAfternoon shift
Nothing Bundt Cakes - Sherman Oaks
Los Angeles, CAa month ago - ...comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an... ...offReferral programRetirement planVision insuranceJob SummaryThe Guest Services Representative will have the ability to exercise excellent...Local areaFlexible hours
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
$17 - $18 per hour
...Courtyard Cypress - Cypress, CA 90630 Position Type: Full Time Salary Range: $17.00 - $18.00 Hourly Job Shift: Any The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth...Hourly payFull timeLocal areaFlexible hoursShift work- Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, seeks an office support professional in Los Angeles. You will handle a variety of clerical tasks, answer calls, greet visitors, and relay messages to appropriate associates while...Work at office
Compass Group
Los Angeles, CA1 day ago - ...Front Desk Associates in Los Angeles to warmly greet members and guests, answer calls, and assist with account inquiries. This role... ...hospitality environment and requires a welcoming presence and strong service orientation. Minimum 1 year in customer service and a high...
SmartRecruiters
Los Angeles, CA2 days ago $28.18 per hour
...POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift work- Marriott Hotels - 465 South La Cienega Boulevard - Responsibilities: Process guest check-ins/check-outs; Process reservations and payments; Issue room keys and relay messages; Prepare daily cashier and closing reports; Assist guests with needs and local information MarriottLocal area
$18 - $20.5 per hour
...professional point of contact for residents, their families, and visitors. You will be responsible for providing exceptional customer service and creating a welcoming and supportive atmosphere. Your role will involve coordinating services, answering inquiries, and...Part timeFlexible hoursWeekend workSavant Senior Living
Downey, CA2 days ago$20 per hour
...Bundt Cakes , our Team Members learn how to create joy for our guests in every way, from the front of the house to the heart of the... ...in your community Accountabilities/Duties: As a Guest Service Representative - Promptly greets walk-in and phone guests...Hourly payLocal areaFlexible hoursShift workAfternoon shiftEarly shiftNothing Bundt Cakes
Montebello, CA1 day ago- ...Ranch BBQ & Grill, Inc. is seeking a takeout team member to greet guests, take orders by phone and in person, and prepare takeout meals... ...packing, assisting with food packaging, and providing friendly service during peak hours. This role may involve some late shifts and...Afternoon shift
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wageFull timeTemporary workLocal areaFlexible hours- Seen Health, Inc. in Alhambra, CA is seeking a Guest Services Representative to manage front-desk duties, greet visitors, answer calls, and support the interdisciplinary team. The role requires strong customer service, organization, and collaboration with clinical and...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
