Summer 2027 Production Support Analyst Intern

About The Role

Peraton is seeking a Summer 2027 Production Support Analyst Intern to support the County of San Diego Contract from June 2027 to August 2027.

As a Production Support Analyst Intern students will help keep County systems running by supporting incident management, tracking SLA performance, and building dashboards and executive reports. Your analysis will give leadership visibility into service health across County operations.

Peraton is the County of San Diego's IT and telecommunications partner, supporting the technology that County departments rely on to serve more than 3 million residents, from public health and social services to public safety and libraries. As a intern/co-op on the CoSD program, you'll work alongside Peraton professionals on real projects that modernize County services, including emerging work applying AI to how software is designed, built, and delivered.

Internship structure: Full-time (40 hours/week) for a 10-week summer internship. Hybrid, based in San Diego, CA.

Qualifications

Required Qualifications

• US Citizenship
• HS Diploma and some advanced level training.
• You are a current undergrad or graduate student and have completed progress or pursuing a degree in Information Technology, Information Systems, Computer Science, Data Analytics, or related field
• Analytical and troubleshooting skills
• Proficiency in Excel and clear written communication

Desired Qualifications

• Experience with ServiceNow or another ticketing system
• Familiarity with ITIL concepts (ITIL 4 Foundation a plus)
• Dashboard or reporting experience (Power BI, Tableau)
• Exposure to monitoring tools (CloudWatch, Splunk) or SQL

Location:

• San Diego, CA

SCA / Union / Intern Rate or Range

$25–30/hr

Details

Target Salary Range: The rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at 

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.