SECURITY LIEUTENANT - HOSPITAL SECURITY

Status: Full Time

Shift: Primary Shift: Day shift 08:00 AM - 04:00 PM. Flexibility Required: May include evenings, nights, weekends, and holidays based on operational needs. May participate in rotating shifts to ensure 24/7 security coverage.

Exempt: No


Other information:

Other Information

1. Previous Experience Required:

High School diploma required, or equivalent

Prefer 1-3 years previous supervisory experience in Security field or customer service

Specialized or Technical Education Required:

Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position.

Incumbent will be trained as required, attend in-services and meetings as required

Must exhibit excellent communication skills (oral and written)

Must possess the ability to think on one's feet and make quick decisions

Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc

Physical Demands:

Strength: Heavy
• Push: Frequently
• Pull: Frequently
• Carry: Frequently
• Lift: Frequently
• Sit: Occasionally
• Stand: Frequently
• Squat: Occasionally
• Kneel: Occasionally
• Forward Bend: Frequently
• Stairs: Frequently
• Walk: Constantly


Responsibilities:

Responsibilities

1. Briefs Security officers on upcoming shift activity

2. Leads and monitors staff assigned to his/her shift.

3. Responsible for monitoring the electronic surveillance equipment


4. Responsible for proximity access control system

5. Assisting Security Manager with annual evaluations of staff, when requested

6. Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift

7. Responsible for monitoring required license and certificates of officers assigned to his/her shift

8. Monitor recertification in required courses, when requested

9. Participate in interviews with applicants and make recommendations to Security Department leadership, when requested

10. Inspects uniforms and notes any discrepancies

11. Gives officers post assignments and schedule for meals/breaks, when requested

12. Inspects radios for operation problems

13. Interacts with Nursing Supervisor to resolve problems

14. Inspects security equipment and video surveillance equipment and reports problems to Security Department leadership

15. Supervises work of Security Sergeant, Officers, Dispatchers assigned to his/her shift, when requested. In addition, resolves any shift problems or conflicts

16. Is responsible for ensuring adequate staff daily and report any issues to Security Captain

17. Is flexible and able to work when shifts are short of personnel

18. Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested

19. Reviews shift reports and follows up with officers to ensure compliance with shift requirement

20. Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns

21. Participates in formal disciplinary actions against security personnel, when requested

22. Participates in training programs as directed by the Security Department leadership

23. Completes reports as requested in a timely manner

24. Recommends operational improvements to Security Department leadership


25. Attends meetings and conducts in-services as directed

26. Conducts security patrols and other duties in rotation with officers on each shift

27. Monitors security forms and equipment inventory to ensure that sufficient quantities are available

28. Is open and accessible to personnel under his/her supervision

29. Fairly/consistently enforces all hospital and departmental policies and procedures

30. Sets a positive example for personnel to follow

31. Has the ability to communicate effectively through writing skills

32. Has the ability to communicate effectively orally

33. Discusses problems/concerns with Security Department leadership

34. Shows competency in applying correct and effective crises prevention and intervention techniques

35. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint

36. Shows competency in varying interaction techniques based on age of patient

37. Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines

38. Shows competency in performing :Patient Valuable Collection" according to training guidelines

39. Supervises after hour courier functions, as needed

40. Performs all other duties as assigned

41. Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines

42. Ensures reports are written in a timely manner and proper follow-up conducted

43. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected

44. Ensures valuable are accounted for and secured upon receipt

Examples of specific decision routinely made

Analyzes incidents and decides action to be taken

Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly

Releases valuables to non-family members or next of kin

Disposition of remains

Reviews reports for accuracy and offers suggestions, improvements, etc.