Automotive Service Manager

Job Description

Job Description

Leadership isn't about running a service department-it's about building one that people want to be part of.The right Service Manager creates an environment where technicians stay, advisors grow, customers return, and the department consistently performs at a high level.  If that's the kind of leader you are, we'd like to start a conversation.We're seeking an experienced automotive professional to lead a busy import service department with an established customer base and a team that is ready for strong leadership.  This role is ideal for someone who enjoys developing people, improving operations, and creating an exceptional customer experience while driving profitable results.Your Leadership Will Make an Impact By:Creating a culture built on accountability, respect, and teamwork.Coaching and mentoring service advisors, technicians, and support staff.Monitoring department performance and using key metrics to drive continuous improvement.Building lasting customer relationships through outstanding service and communication.Managing workflow, productivity, scheduling, and repair quality to maximize efficiency.Working collaboratively with dealership leadership to achieve department and company goals.The Right Leader Will Bring:Previous experience leading an automotive service department.Strong knowledge of fixed operations, service processes, and performance metrics.The ability to motivate teams, solve problems, and make sound business decisions.A commitment to delivering an exceptional customer experience.Excellent communication and organizational skills.Import dealership experience is preferred.This is an opportunity to join a stable, well-established automotive organization that values leadership, teamwork, and long-term success. We are looking for someone who wants to make a lasting impact-not simply fill a position.If you're ready for your next leadership opportunity, we'd like to hear from you. Every inquiry and application will be handled professionally and with discretion.