Sales Manager

Sales ManagerKalahari Resorts & Conventions is looking for a Sales Manager to join our Sandusky, Ohio resort. In this role, you'll build and nurture group accounts within assigned market segments through thoughtful, relationship-focused sales efforts while helping the resort achieve and exceed its revenue goals.As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll join a talented, results-driven team focused on building strong customer relationships.This role is based at our Sandusky, Ohio resort, and we're open to discussing remote flexibility for candidates located in the Cleveland market.Salary - $60,000 - $85,000 + Bonus Eligible:UNCAPPED INCENTIVE PLAN!Potential to earn over 200% of your salary in sales incentives in your first yearIncentives based on production, percentage to goal, and longevity with Kalahari Resorts & ConventionsThe more you sell, the more you earn!Key ResponsibilitiesSolicit, develop, and maintain group accounts within assigned market segments.Generate new business through prospecting, networking, referrals, site visits, and community involvement.Develop business within the assigned market as part of the position's deployment.Build lasting relationships with meeting planners, government contacts, associations, schools, military groups, religious organizations, and other group leaders.Respond to leads, prepare proposals, negotiate agreements, conduct property tours, and guide customers through the sales process.Maintain accurate account information, sales activities, production reports, and forecasts in Delphi or a similar CRM.Partner with Revenue Management, Convention Services, and resort leadership to maximize opportunities and ensure a seamless customer experience.Represent Kalahari at trade shows, industry events, networking functions, and community activities.What We're Looking ForPrevious hotel, resort, convention center, hospitality, or related sales experience.Ability to identify and prospect appropriate opportunities through the platform.Demonstrated success developing relationships and generating new business.Strong prospecting, presentation, negotiation, organization, and follow-up skills.The ability to work independently while contributing to a collaborative sales team.The ability to manage multiple accounts, market segments, priorities, and deadlines.Experience with group sales, SMERF business, government accounts, Delphi, or a pre-opening environment is preferred.A Sampling of Our BenefitsOur team enjoys a comprehensive benefits package, including:Career growth opportunities with promotion from within401(k) matching, paid time off, and holiday compensationHealth, dental, and vision coverage for full-time associatesEmployee appreciation events, discounts, and perks at all resortsEducation assistance programs to help advance your careerBe Part of Something ExtraordinaryAt Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.Kalahari Resorts & Conventions is an Equal Opportunity Employer.