Mainframe Developer
Atos
- Minimum 5+ years of experience in Mainframe development and Production Support projects.
- Strong hands-on experience in COBOL, JCL, DB2, CICS, VSAM.
- Provide L1/L2 production support for Mainframe applications.
- Monitor batch jobs and resolve job abends, failures, and application issues within SLA timelines.
- Handle Incident, Problem, Change, and Release Management activities.
- Perform detailed Root Cause Analysis (RCA) for recurring production issues.
- Troubleshoot and resolve issues involving COBOL, JCL, DB2, VSAM, CICS, and scheduling tools.
- Coordinate with business users, onsite teams, and cross-functional support teams for issue resolution.
- Lead Major Incident Management (MIM) and bridge calls for critical production outages.
- Execute emergency fixes, production deployments, and validation activities.
- Drive automation initiatives and process improvements to improve operational efficiency.
- Prepare technical documentation, support runbooks, and knowledge management artifacts.
- Mentor junior team members and provide technical guidance.
- Participate in on-call and weekend support rotations as required.
- Experience with SLA-driven support environments.
- Knowledge of ITIL processes and Service Management best practices.
- Experience in customer-facing roles and stakeholder communications.
Vacancy posted 2 days ago
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