Correctional Programs Supervisor (Pender CI)

COO - OPS - Institutions Operations

Correctional Programs Supervisor (S)

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

This position is responsible for providing and supervising programs for the rehabilitation of offenders at a medium-custody correctional facility. The primary programs areas are offender classification; correctional programs including educational/vocational, volunteer programs, religion, and recreation, and correctional counseling. Other responsibilities of this position include the following:

• Communicating effectively with other staff, offenders, and the general public whether verbally and/or written.
• Defending oneself against attack by violent offenders and working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
• Conducting continuous visual and audio surveillance of assigned work area.
• Demonstrating and instructing offenders in the proper safe use of tools, equipment, and supplies.
• Reviewing, analyzing, and evaluating various documents and behavioral data gathered from interviews, written documentation, and personal observation.
• Performing crisis interventions and routine counseling to include suicide prevention.
• Training, observing, evaluating, and supervising effectively subordinate staff in their duties and responsibilities.
• Accounting for supplies and equipment, developing, implementing, and managing Correctional Programs.
• Monitoring off site programs, which may require operation of a motor vehicle in a safe and secure manner at any time of day.

Salary Range: $39,244 - $68,679

This job posting will close at 11:59 pm, the night before the end date listed above.

This is a RE-POST of position 60069928. Previous applicants are still under consideration and do not need to re-apply.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of supportive counseling techniques.
• Knowledge of services available to individuals from the community and other public and private programs.

Necessary Special Qualifications:

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

This is a full-time position (40 hours per week) with State Benefits.

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Note to Current State Employees:

The salary grade for this position is NC08. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Pender Correctional Institution is located in Burgaw, North Carolina and houses up to 768 male offenders in a medium custody facility.

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

The NCDAC must adhere to the US Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Bachelor's degree in a human services or criminal justice field from an appropriately accredited institution and one year of experience in corrections or related work

Or

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Rose Mary Cuevas

Email: View email address on click.appcast.io