Lease End Concierge & Retention Specialist
BMW Group Engineering USA
BMW Group in Columbus, OH is seeking a Lease Loyalty Advocate to guide lease-end customers through options, coordinate with dealers, and enhance satisfaction with BMW and MINI programs. You will handle financial related inquiries, document interactions in the CRM, and contribute to a hybrid work model with onsite training and collaboration with team members. Emphasis on proactive communication, retention, and premium service, delivering a smooth end-to-contract experience. #J-18808-Ljbffr BMW Group
Vacancy posted 3 days ago
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