Salesforce Administrator II

Salesforce Administrator II

Denver, CO, USA

DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India.

The Salesforce Administrator II will be responsible for managing and optimizing our Salesforce platform by leading project initiatives, enhancements, and assisting with troubleshooting end-user issues. Your primary goal will be to ensure that our CRM instance is configured, customized, and optimized to meet the evolving needs of our stakeholders, drive operational efficiency, and enhance overall system performance. This role requires a strong understanding of advanced Salesforce functionality, excellent problem-solving skills, and the ability to collaborate effectively with teammates and various stakeholders.

Increased adoption and impact of key Salesforce features

Reduced delivery time for high-priority features and enhancements

High satisfaction from stakeholders through responsive partnership

Clean, reliable CRM data that supports decision-making

Scalable solutions that contribute to measurable business outcomes

Knowledge-sharing and collaboration that elevates platform practices across teams

Collaborate with product managers, engineers, and business stakeholders to gather, analyze, and document business needs and translate them into technical requirements and Salesforce solutions that drive business outcomes

Configure and optimize Salesforce to meet business requirements, including but not limited to: user management, security settings, flows, approval processes, data management, Salesforce CPQ and Billing configurations

Manage platform-level initiatives to improve data quality, system performance, and process automation at scale

Collaborate with stakeholders, IT, and engineering teams to ensure seamless integrations and data flow between CRM and key business systems (e.g. LeanData, Dialpad, Own, DataLoader, LinkedIn Navigator, VSCode)

Monitor system health and proactively identify opportunities to streamline operations and reduce technical debt

Contribute to testing, release planning, and documentation, ensuring change management processes are followed and stakeholders are prepared

Contribute to a culture of continuous learning, experimentation, and platform stewardship

3+ years of hands-on Salesforce administration experience with with Sales Cloud, CPQ, and Billing

Proven success working on complex CRM initiatives and partnering across teams in a product-led environment

Strong skills in Salesforce Sales Cloud configuration: flows, custom objects, validation rules, user roles/security, dashboards, etc.

Proficient with Salesforce data tools and architecture: Data Loader, SOQL, data quality best practices

Understanding of the full sales lifecycle and lead-to-quote workflows with knowledge in CPQ and Billing configurations (e.g. product catalog, pricing rules, discount schedules, approval workflows, billing rules, revenue recognition rules)

Salesforce certifications preferred: Administrator, Advanced Administrator, Sales Cloud Consultant, Business Analyst, or Platform App Builder

Excellent communication and collaboration skills, able to bridge business needs and technical execution

Self-starter mindset with strong organizational and time management skills with a great attention to detail

Curiosity and a drive to learn and evolve

Experience with Service Cloud, CRM Analytics, or Apex/Visualforce

Familiarity with DevOps/CI-CD pipelines (e.g. GitHub Actions), Agile methodologies, and release planning

Salesforce CPQ Administrator, Service Cloud Consultant

DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Flexible Vacation Time (FVT)
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

For Colorado-based candidates, in compliance with the Colorado Equal Pay for Equal Work Act, the salary range for this role is $88,000.00 - $116,000.00 + target bonus. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.