General Manager

General Manager OpportunityOne Hour Heating & Air Conditioning of Tri Valley is looking for a driven and experienced General Manager to lead our growing team in San Ramon, CA. This is an exciting opportunity to take the helm of a trusted HVAC brand, driving operational excellence and delivering the five-star service our customers count on. If you're a hands-on leader who thrives in a fast-paced, service-driven environment, we want to hear from you!ResponsibilitiesOversee day-to-day operations of the HVAC service business, ensuring efficiency and profitabilityLead, coach, and develop field technicians, dispatchers, and office staff to meet performance goalsMonitor KPIs including revenue, job completion rates, customer satisfaction scores, and technician productivityManage scheduling, dispatching, and workflow to maximize service capacity and response timesDrive sales growth through upselling, maintenance agreements, and new customer acquisition strategiesEnsure compliance with safety standards, licensing requirements, and company policiesBuild and maintain strong customer relationships to support retention and referral growthOversee budgeting, P&L management, and vendor/supplier relationshipsRequirements3+ years of management experience in HVAC, home services, or a related trade industryProven track record of leading teams and hitting revenue and operational targetsStrong understanding of HVAC systems, service operations, and industry best practicesExperience with service management software (e.g., ServiceTitan, FieldEdge) preferredExcellent communication, leadership, and conflict-resolution skillsAbility to analyze financial reports and make data-driven business decisionsCustomer-first mindset with a commitment to delivering exceptional service experiencesValid driver's license and ability to work on-site in San Ramon, CAOne Hour Heating & Air Conditioning of Tri Valley is part of one of the most recognized and respected HVAC franchises in the country, known for our "Always On Time… Or You Don't Pay a Dime!" guarantee. We've built a loyal customer base throughout the Tri Valley area by delivering reliable, high-quality heating and cooling solutions with a smile. Our team enjoys a supportive work culture, competitive compensation, and the backing of a nationally recognized brand. Compensation: $100,000.00 - $120,000.00 per yearSo, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.