Director, Patient Educator Lead

Role: Director, Patient Educator Lead (field-based) Primary Responsibilities Provide 1:1 education to patients, caregivers, and families regarding PDP, Nuplazid, and ACADIA support resources using approved materials. Support patients and caregivers with empathy and professionalism; partner with advocacy/community/professional organizations to expand education. Coordinate appropriate handoffs to Patient Access Managers (PAMs). Model best practices in patient engagement and ensure outcomes-driven interactions focused on disease understanding and readiness to discuss treatment with HCPs (approved/compliant messaging). Lead, coach, and develop Patient Educators via onboarding, field coaching, mentorship, and capability development. Establish engagement/compliance/execution expectations; own KPI performance and take corrective action through coaching and development. Conduct field observations, coaching sessions, and performance reviews; serve as escalation point for complex cases. Drive proactive field engagement with expectations, tracking, and accountability. Lead planning/execution of educational programs, speaker events, and community events; partner cross-functionally with Marketing, Sales, Advocacy, and Patient Support Services; capture and synthesize feedback to improve strategy and resources; ensure activities comply with legal/regulatory/company policies. Qualifications Bachelor’s degree required (healthcare or life sciences preferred). 10+ years pharmaceutical/biotech experience in patient education/support/advocacy. Prior leadership/mentoring of a field-based team strongly preferred. Strong leadership/coaching/mentoring; exceptional communication and presentation skills; ability to translate complex science for patients. Knowledge of compliance/regulatory frameworks. Must live near a major airport; eligible to drive a company vehicle; travel up to 75% (independent overnight travel; occasional after-hours). Bilingual (English/Spanish) is a plus. Physical Requirements Regular standing/walking/sitting; reach/climb/stoop/kneel/crouch; lift/move up to 20 lbs; maintain communication while working in office and remotely; travel independently overnight/after-hours as needed. Benefits / Compensation Eligible for discretionary bonus and equity; Salary range: $190,000–$237,200 USD. Competitive base, bonus, new hire and ongoing equity; medical/dental/vision; life/disability/business travel/EAP; 401(k) 1:1 match up to 5%; ESPP; 15+ vacation days; 13–15 paid holidays; 10 days paid sick time; paid parental leave; tuition assistance. #J-18808-Ljbffr Scorpion Therapeutics