Tier II Technical Support Specialist - Cloud SaaS
Motorola Solutions
Motorola Solutions is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues. You will develop in-depth knowledge of RapidDeploy offerings, stay on top of new functionality and versions as they are released to effectively and #J-18808-Ljbffr Motorola Solutions
$75k - $85k
...the RapidDeploy product line, a leading cloud-native platform for public safety. We provide... ...RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer... ...inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate...CloudShift workWeekend workAfternoon shift- ...RapidDeploy product line provides a cloud-native platform for public... ...Provide day-to-day support to customers using Zendesk Product... ...years of experience within a Technical Support organization. Experience... ...Cloud Software-as-a-Service (SaaS) offerings, enterprise software...CloudRelocationShift workWeekend workAfternoon shift
$100k - $125k
Job Title: IT Application Support Specialist II Company: Innovative Telehealth Startup Location: Ideally... ...application issues promptly. Provide technical support and training to end-users and... ...Ensure the security and compliance of cloud-based applications and data....CloudFull timeRemote workFlexible hours- ...Technician I to provide frontline technical support for a growing and modern end-... ...supporting end users in cloud-first environments and is comfortable... ...Provide Tier 1 technical support for end users... ...plus. Experience supporting SaaS-based business environments....CloudRemote work
- Warby Parker is seeking a Support Engineer to design scalable SaaS solutions, automate user lifecycle workflows, and reduce ticket volume. You will work with Jamf Pro, G Suite, and cross-functional teams to improve internal tooling and the user experience. The role involves...Suggested
$24.87 - $30.91 per hour
...Ingram Content Group (ICG) is hiring for a Technical Support Specialist to contribute to our Content Operationsteam in LaVergne, TN,... ...people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and...CloudCasual work- ...: State Of TennesseeSystems Administrator II Individual to provide information technology... ...using frameworks that require cloud services that are virtualized, scalable, cost... ...software and infrastructure. In addition, support for implementation, troubleshooting and maintenance...CloudContract work
$61.6k - $68k
...secure, IP enabled, cloud-based, network... ...to fill a Network Support Technician (NST) position... ...onsite and remote Tier 2 support that... ...to an Area Technical Lead and provides... ...Desk supported Tier II environment. This... ...stakeholders, and technical specialists. This work...CloudTemporary workWork at officeLocal areaImmediate startRemote workRelocationShift workNight shift$60k
...operation of our information systems, supporting our dynamic hospitality... ..., optimize, and secure cloud platform environments hosting SaaS Oversee the configuration, management... ...and disaster recovery plans. Technical Support: Provide Tier II& Tier III support for complex...CloudFull timeRemote workRelocation- AT&T Global Public Sector in Nashville, Tennessee seeks a Network Support Technician to support ICE OCIO programs. This role requires office presence in Nashville and provides onsite and remote Tier 2 IT support for 24x7 LANs, devices, and servers, with on-call rotations...Work at officeRemote work
- ...Site Reliability Engineer II The SRE II sits at... ...expected to execute technical work independently, drive... ...: formalizing multi-tier release pipelines (Dev... ...Infrastructure as Code & Cloud Operations Provision... ...elimination). Support Crossplane or similar operator...CloudRemote work
- Warby Parker is seeking a Support Engineer II (Finance) to join our Technology Services team. You will design scalable SaaS solutions, automate user lifecycle, and reduce tickets. You’ll work with cross-functional teams to build tools that improve productivity and security...
$68k - $102k
...is seeking an energetic problem solver to join our in-house technical support team. You will work directly with our customer support and HW... ...computer with experience in MS Office Suite, plus one or more Cloud-based ticket management systems such as Zendesk. Familiar with...CloudFull timeTemporary workFlexible hours- ...around the world. Summary: The Application Engineer II provides technical support and administration for enterprise applications and... ...by the due date. Knowledge: Familiarity with cloud-hosted SaaS platforms, Azure services, enterprise monitoring tools,...CloudRemote workRelocation
- ...With a strong presence across e-commerce, cloud computing, digital streaming, and artificial... ...services that improve everyday life while supporting businesses, communities, and economies worldwide. Position: Business Analyst II Location: Nashville TN 37203 Duration...Temporary workWorldwide
$96.3k - $113.86k
...employees productive and supported globally. You'll own complex Tier 2 escalations, solve issues... ..., applications, and cloud platforms, and help improve... ...SLAs Support Coinbase's SaaS ecosystem including... ...Experience: ~5+ years of Tier 2 technical support experience across...CloudLocal area- ArchWell Health in Nashville is seeking an IT Security Analyst II to strengthen our cybersecurity program through continuous monitoring... ...management, and IAM governance across on‑premises and cloud environments. You will work with infrastructure, network, and application...Cloud
- ...Nashville, TN, to manage and grow revenue with designated agencies. This role requires strong customer-facing skills and expertise in SaaS and Cloud solutions, with a focus on client satisfaction. The ideal candidate should have a minimum of 5 years of sales experience, a...Cloud
- ...Advertising Advertising Platforms Cloud Computing Analytics... ...Business Classifications SAAS B2B Enterprise About... ...including FedRAMP, SOC 2 Type II, ISO 27001, PCI-DSS, and global... ...Science degree in a relevant technical discipline, at least 10 years...Cloud
$100k - $125k
...____________ Product Designer II About The Role Built Technologies... ...your own assumptions. Support more junior designers through informal... ...product or UX design within a SaaS or digital product environment.... ...Greenhouse Software, Inc., a cloud services provider located in the...CloudRemote jobFor contractorsWork at officeShift workNight shift- ...Position Summary The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic remote support... .... In addition, this role will be responsible for technical support to patients, physicians, and hospital staff for...Remote workFlexible hours
$55k - $65k
...Overview The Customer Support I Technician will provide first-line technical support to customers via phone and email. This... ...escalating more complex problems to tier 2 support. Base pay range $55,000.... ...Word, and Excel. Experience with cloud file storage solutions like...CloudFull time- Starbucks in Nashville, TN is seeking an Application Developer II to design and implement enterprise software solutions.... ...development experience, with familiarity in Python and cloud technologies. The position supports hybrid work and offers competitive compensation. #J-188...CloudRemote job
- A technology services provider is seeking a Network Engineer II to design and maintain network infrastructure for managed service clients. This remote role demands expertise in monitoring, troubleshooting, and implementing SD-WAN and security measures. The ideal candidate...CloudRemote job
$171.6k - $338.3k
...Alliance Vendors in the marketplace (3) support the acquisition of new customers through... ...positioned right in the middle of the exploding cloud-based economy, and eager to develop and... ...frameworks such Migrating complex, multi-tier solutions to cloud-based...CloudLocal area- ...infrastructure environment. This role supports core business systems and... ...Administrator serves as a technical resource for infrastructure operations... ...platforms. Serve as a Tier II/III escalation resource for complex infrastructure, cloud, Microsoft 365, identity, and...CloudFull timeWork experience placementRemote work
- ...IT Business Systems Analyst II (Medicare/Medicaid) Nashville,... ...user/business requirements Guide technical and business partners... ...development Validate solutions and support testing & deployment Contribute... .... Familiarity with AWS and/or Cloud-based platforms and services....CloudContract workWork experience placementSecond jobWork at office
- ...We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will...Full timeWork at officeLocal areaRemote work
- ...Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR... ...a customer-focused Tier 1 Service Desk Specialist to join our support team. As the primary point of contact for incoming technical support calls, you will be responsible for...Full timeCasual workRemote workFlexible hoursNight shift
- ...division of Harris; is seeking a Technical Support Engineer who has genuine... ...resolves complex customer issues at Tier 1 and Tier 2 - not someone... ..., application support, or SaaS support role where you were resolving... ..., CompTIA Network+, or AWS Cloud Practitioner certification...CloudRemote jobPermanent employmentLocal areaShift work
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