Regional Manager

Job Description

Job Description

About Company:

Founded in 1988 in Tennessee, Scopes Facility Services began with a focus on floor care for discount retailers, notably Dollar General, before expanding into landscape services and growing its footprint across the Southeast over three decades.

Significant growth occurred in 2021 with the purchase of Creative Maintenance Systems (CMS) of Irvine, California, bringing white-glove janitorial and maintenance services into Scopes’ portfolio. CMS, known for its quality service and competitive pricing since its inception in 1998, was a strategic addition, enhancing Scopes’ service offerings.

Further expansion into commercial landscaping was realized in December 2021, with the acquisition of Davis Landscape of Buford, Georgia. Davis, an established name in commercial landscaping since 1994, serves over 170 properties and has been consistently recognized for its growth and excellence in the Atlanta area.

Today, headquartered in Alpharetta, Georgia, Scopes Facility Services operates nationwide, offering a wide range of interior and exterior facility services, supporting over 25,000 locations across various industries. With a comprehensive service portfolio, Scopes remains a leading provider in facility services.

Job Title: Regional Landscaping Manager Position Summary

The Regional Landscaping Manager is responsible for overseeing landscaping and exterior maintenance operations across a multi-site portfolio. This role manages a mix of subcontractors, 1099 contractors, and W-2 employees to ensure high-quality service delivery, operational efficiency, and client satisfaction. The ideal candidate is experienced in vendor management, workforce coordination, and facilities maintenance software platforms. This is a remote position with up to 50% travel required.

Key Responsibilities

• Operational Oversight
  • Manage day-to-day landscaping and grounds maintenance operations across assigned regions
  • Ensure all services meet contractual scope, quality standards, and client expectations
  • Conduct regular site inspections and audits to maintain service excellence
• Workforce & Vendor Management
  • Supervise and coordinate subcontractors, independent (1099) contractors, and W-2 employees
  • Recruit, onboard, and train field personnel and vendors as needed
  • Monitor vendor performance, enforce service level agreements (SLAs), and address performance issues
• Client Relations
  • Serve as primary point of contact for clients within the region
  • Build and maintain strong client relationships through proactive communication
  • Resolve service issues and ensure high levels of customer satisfaction
• Scheduling & Dispatching
  • Coordinate service schedules, seasonal work, and emergency response activities
  • Optimize routing and labor allocation for efficiency and cost control
• Technology & Systems
  • Utilize facilities maintenance and field service management platforms (e.g., Fexa, Salesforce, ServiceTitan, or similar)
  • Track work orders, monitor job completion, and generate operational reports
  • Ensure accurate data entry and documentation across systems
• Financial & Budget Management
  • Manage regional budgets, including labor, materials, and subcontractor costs
  • Review invoices, approve vendor payments, and ensure cost controls are met
  • Identify opportunities for cost savings and operational improvements
• Compliance & Safety
  • Ensure compliance with company policies, safety standards, and regulatory requirements
  • Promote a culture of safety and accountability across all teams
• Travel
  • Travel up to 50% to conduct site visits, audits, client meetings, and team support

Qualifications

• 5+ years of experience in landscaping, facilities maintenance, or field service operations
• Proven experience managing subcontractors, 1099 contractors, and W-2 employees
• Strong working knowledge of facilities management or field service software (Fexa, Salesforce, ServiceTitan, or similar)
• Demonstrated ability to manage multiple locations and priorities simultaneously
• Strong leadership, communication, and problem-solving skills
• Experience with budgeting, cost control, and vendor negotiations
• Ability to work independently in a remote environment
• Valid driver’s license and ability to travel frequently

Preferred Qualifications

• Experience managing multi-state or regional operations
• Background in commercial landscaping or exterior facilities maintenance
• Bilingual (English/Spanish) is a plus

Work Environment & Benefits

• Fully remote position with travel
• Competitive salary + performance-based incentives
• Health, dental, and vision insurance
• Company-provided technology tools
• Opportunity for growth within a rapidly expanding organization