Facilities Services Manager

Facilities Services Manager

The University of New Mexico Office of the Medical Investigator (OMI) is seeking a highly organized, responsive, and service-oriented Facilities Services Manager to oversee the facilities, equipment, fleet, inventory, environmental services, and related operational needs of a complex statewide medical examiner operation. OMI is a unique 24/7 operation that provides medicolegal death investigation services for the State of New Mexico. The Facilities Services Manager plays a critical role in maintaining a safe, functional, compliant, and professional environment that supports OMI's clinical, investigative, laboratory, administrative, and public service functions.

This position requires a manager who can successfully balance day-to-day operational needs with long-term planning, maintain strong relationships with internal and external partners, and ensure that identified issues are tracked through resolution. The successful candidate will be expected to demonstrate strong follow-through, documentation, organization, communication, and accountability.

The Facilities Services Manager supervises assigned facilities and inventory personnel and serves as a primary operational liaison between OMI and University departments, contractors, vendors, regulatory partners, and service providers.

Duties and Responsibilities

• Facilities Operations and Maintenance
• Manage the daily facilities and physical plant needs of OMI facilities and associated operational locations.
• Coordinate preventive, scheduled, corrective, and emergency maintenance activities.
• Monitor building systems and coordinate repairs involving HVAC, electrical, plumbing, mechanical systems, doors, security systems, and other building infrastructure.
• Conduct routine inspections of facilities and identify maintenance, safety, repair, and replacement needs.
• Track identified facility issues from initial report through completion and maintain appropriate documentation of status, follow-up, and resolution.
• Coordinate work performed by UNM Facilities Management, contractors, vendors, and other service providers.
• Participate in facility improvement, renovation, capital renewal, equipment replacement, and space-planning projects.
• Assist leadership with prioritizing facility needs and developing short- and long-term replacement and improvement plans.
• Maintain appropriate documentation, records, service histories, warranties, contracts, and inspection information related to facilities and equipment.
• UNM Facilities and SLD Coordination
• Serve as a primary OMI point of contact with applicable UNM facilities and support departments.
• Maintain routine meetings and follow-up processes with Safety and Loss Prevention/SLD and other University partners, as appropriate.
• Develop and maintain productive working relationships with University service departments and ensure OMI requests are communicated clearly, documented, and appropriately escalated when necessary.
• Track outstanding University work orders and facility-related projects and communicate status and barriers to OMI leadership.
• Participate in inspections, walkthroughs, corrective-action planning, and follow-up activities.
• Safety, Environmental Health and Regulatory Compliance
• Promote a strong culture of workplace safety and environmental compliance.
• Coordinate with UNM Environmental Health and Safety and other regulatory offices regarding applicable reporting, inspections, corrective actions, and compliance requirements.
• Ensure appropriate processes are maintained for chemical, biological, hazardous, and regulated waste.
• Coordinate scheduled and as-needed chemical and biohazardous waste removal with approved vendors, including Clean Harbors or other University-approved providers.
• Maintain applicable waste manifests, service records, inspection documentation, and regulatory records.
• Ensure spill response carts and related emergency supplies are appropriately stocked, inspected, organized, and maintained.
• Monitor expiration dates and replacement needs for emergency and safety supplies.
• Ensure compliance with applicable OSHA requirements, University safety policies, environmental requirements, and other federal, state, and local requirements related to assigned operations.
• Coordinate resolution and documentation of identified safety deficiencies.
• Fleet, Vehicles and Remote Equipment
• Oversee OMI fleet-related operational needs and coordinate vehicle maintenance, inspections, repairs, registration, replacement planning, and documentation.
• Maintain accurate vehicle service and repair histories.
• Identify recurring vehicle issues and make recommendations regarding continued repair versus replacement.
• Coordinate with appropriate University fleet and transportation resources.
• Assist in planning for vehicle replacement and operational continuity.
• Oversee assigned remote equipment and infrastructure, including remote coolers or refrigeration equipment used in support of statewide OMI operations.
• Coordinate maintenance and repair of trailers, generators, specialized equipment, or other operational assets as assigned.
• Maintain accurate inventory and service records for assigned equipment.
• Inventory and Supply Operations
• Provide direct supervision and operational oversight of assigned inventory staff.
• Ensure appropriate inventory levels are maintained for OMI operational, laboratory, safety, and facility supplies.
• Ensure storage and stock areas remain clean, organized, secure, and appropriately maintained.
• Oversee routine auditing of inventory and inventory-management systems.
• Ensure accurate use and maintenance of approved inventory tracking systems.
• Monitor supply availability and proactively identify discontinued, backordered, or difficult-to-obtain products.
• Work with staff and end users to identify appropriate replacement products when necessary.
• Ensure inventory purchasing and receiving activities comply with University purchasing, PCard, Request to Spend Funds (RTSF), surplus, and property-control requirements.
• Provide appropriate oversight of chemical disposal and University surplus processes when equipment or materials are no longer needed.
• Vendor and Contract Management
• Coordinate and oversee contractors, service providers, and vendors performing work for OMI.
• Monitor vendor performance, schedules, service expectations, and completion of work.
• Review work for quality and compliance with contract or service requirements.
• Maintain vendor and contract documentation and track renewal or expiration dates as appropriate.
• Obtain quotes, coordinate purchasing processes, and assist with expenditure monitoring.
• Identify service concerns promptly and work with vendors and University partners toward resolution.
• Escalate significant performance, safety, financial, or service concerns to OMI leadership.
• Financial and Purchasing Responsibilities
• Monitor expenditures associated with facilities, equipment, repairs, supplies, and contracted services.
• Follow all University purchasing and procurement requirements.
• Ensure purchases contain appropriate business justification and documentation.
• Ensure PCard transactions and allocations are completed accurately and within established deadlines.
• Submit or coordinate RTSF requests through established OMI approval processes.
• Assist leadership with development of facility, equipment, fleet, and replacement budget projections.
• Identify opportunities for cost control while maintaining appropriate safety and operational standards.
• Emergency Preparedness and Operational Continuity
• Participate in development and maintenance of OMI emergency preparedness, disaster response, and continuity plans related to facilities and infrastructure.
• Coordinate response to urgent facility failures that may impact OMI operations.
• Maintain appropriate emergency vendor and University contact information.
• Assist leadership with planning for power failures, refrigeration failures, water events, HVAC outages, equipment failures, weather events, and other facility emergencies.
• Participate in emergency response activities when facility or equipment support is required.
• Supervision and Leadership
• Provide direct supervision, coaching, training, and performance management for assigned staff.
• Establish clear expectations, priorities, deadlines, and accountability for work assignments.
• Conduct regular employee check-ins and team meetings.
• Monitor work completion and provide timely feedback.
• Maintain appropriate documentation related to employee performance and operational assignments.
• Ensure adequate work coverage and coordinate schedules based upon operational needs.
• Train employees on applicable policies, procedures, safety requirements, systems, and operational expectations.
• Address performance or conduct concerns promptly and consistently in coordination with OMI leadership and Human Resources when appropriate.
• Encourage teamwork, professional communication, continuous improvement, and strong customer service.
• Documentation, Metrics and Continuous Improvement
• Develop and maintain systems for tracking facilities requests, maintenance activities, inspections, repairs, contracts, equipment, fleet activities, inventory, and regulatory requirements.
• Maintain accurate and timely documentation of open and completed work.
• Develop metrics or reports that allow leadership to evaluate workload, outstanding issues, costs, response times, recurring problems, and operational risks.
• Conduct routine audits of assigned operational processes.
• Identify recurring issues and recommend process improvements rather than relying solely on reactive solutions.