Nurse - IBD - BWH

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Job Summary Ambulatory Staff Nurse | BWH Gastroenterology/ Irritable Bowel Syndrome Full Time, 40 Hours, Day Shift, Variable 850 Boylston Street, Chestnut Hill MA About this GI job The Staff Nurse will be responsible for: • Providing nursing support and care to patients within the Ambulatory Department of Medicine primarily on the Division of Gastroenterology. • Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers. • Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Ambulatory Department of Medicine primarily on the Division of Gastroenterology. • Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling. • Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team. • Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards. • Working in a normal office setting; work entails extended periods of sitting and fast-paced, phone-based care. • Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested. • Working collaboratively to provide excellent care to patients and families in the safest environment. • Other duties as assigned by the supervising physician or leadership team. Summary Responsible for patient care and support within our hospital's outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment. Essential Functions • Deliver direct patient care and support in our ambulatory care unit, ensuring high nursing standards. • Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety. • Educate patients and families on treatment plans, medications, and post-procedure care. • Collaborate closely with healthcare professionals to coordinate comprehensive patient care. • Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations. • Uphold infection control protocols and maintain a safe environment for patients and staff. Required for All Jobs • Performs other duties as assigned • Complies with all policies and standards • Does this position require Patient Care (indirect/direct)? Yes Qualifications To qualify you must have: Education: Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses Experience: 1. Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or emergency room setting required. Experience only in an ambulatory procedural area not sufficient. 2. Experience providing in-person triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting, urgent care, or ED required. 3. Experience with telephone triage and telephone-based clinical assessment techniques required. This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions, and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care. 4. Experience with Gastroenterology-related patient care delivery as an RN required. 5. Experience with team-based care preferred. 6. Case Management experience preferred. Knowledge, Skills & Abilities Proficient knowledge of nursing principles, practices, and procedures. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced and dynamic healthcare environment. Demonstrated commitment to continuing education and professional development. Familiarity with electronic medical records (EMRs) and healthcare technologies. Additional Job Details (if applicable) Remote Type Onsite Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $41.71 - $105.65/Hourly Grade MNA333 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.