Long-Distance Move Coordinator

Job Description

Have you coordinated long-distance household goods moves and know what it takes to keep shipments on track from Manhattan?

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An established moving and relocation company is looking for a Long-Distance Move Coordinator based in Manhattan, New York. This position will manage interstate household goods relocations, coordinating each move from the initial handover through loading, transit and final delivery.

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To succeed in this Long-Distance Move Coordinator role you'll ideally have:

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• Hands-on experience coordinating long-distance or interstate household goods moves.
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• A good understanding of HHG transportation and long-distance moving procedures.
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• Experience dealing with drivers, dispatch teams and origin and destination services.
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• The ability to manage several shipments at different stages of the move process.
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• Strong customer communication and problem-solving skills.
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• Good attention to detail when handling move documentation, schedules and shipment information.
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No two days are ever the same, but yourLong-Distance Move Coordinator responsibilities will include:

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• Planning long-distance moves and monitoring shipments through each stage of the relocation.
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• Coordinating load and delivery dates with drivers, operations teams and customers.
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• Reviewing move documentation and checking shipment details before dispatch.
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• Tracking goods in transit and communicating schedule changes or delays to customers.
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• Working with origin and destination teams to organise services at both ends of the move.
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• Handling customer queries, service changes and issues that arise while shipments are in transit.
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• Maintaining accurate records throughout the move and completing files once delivery has taken place
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