Clinical Applications Specialist, Invasive Cardiology - Boston, MA

Job Description Summary As the Clinical Applications Specialist (CAS), you will deliver clinical and product platform knowledge and expertise by providing world‑class education and training consultation within a specific modality or product portfolio to clinical end‑users. You will be responsible for driving and executing clinical and educational processes and programs in a defined territory while developing strong relationships with customer stakeholders and internal account communities. Provide hands‑on and didactic training through the implementation of university‑style curriculums and processes. Assist customers in improving productivity and patient care quality by optimizing user technical and clinical competencies and knowledge. Drive assimilation and adoption of advanced product features into the customer’s clinical routines in a consultative manner. Closely collaborate with key account stakeholders to facilitate the customer experience and promote education offerings to customers and account communities. Job Description Roles and Responsibilities Develop product, clinical, and software knowledge, skills, and competence within a specific modality and become recognized as a domain expert. Coordinate, schedule and deliver objective‑based system / feature training and education support. Demonstrate full range of product features, capabilities and benefits. Execute responsibilities and deliver outcomes and results as outlined in the “Priorities” of a Clinical Applications Specialist. Act as a subject‑matter expert and education consultant to the internal account community, providing clinical, technical, and professional guidance and communicating progress and issues to the internal GE team regarding the customer experience and GEHC’s account standing. Execute training through rigorous implementation of skill checklists and assessments and drive thorough recording of outcomes. Partner with customers to develop customized training strategies to meet their needs and communicate results to key stakeholders. Assist customers in advancing and adopting new product (NPI) features and advanced imaging techniques. Partner with customers in developing training plans and strategies that support assimilation of imaging techniques and outcomes that result in high Net Promoter Score (NPS). Drive consultative applications services discussions and recommend additional support options for site‑specific solutions. Propose and deliver solutions‑based programs that drive productivity for the customer and growth. Drive realization of revenue through execution of on‑site or remote clinical education delivery. Provide ongoing post‑installation training and support as needed over the lifecycle of the product as product enhancements are launched that require additional training or implementation. Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to internal stakeholders. Suggest quality improvements of the product or overall offerings. Aggressively manage travel & lodging budget through optimization of travel strategies and cost savings, maximizing value of expenditures. Complete all position‑related administration requirements in a timely manner, maintain clear, concise and complete records to comply with all relevant job elements. Possess strong interpersonal and people‑engagement skills. Place personal and business integrity at the forefront of all activities. Work effectively in a team‑oriented and collaborative environment and positively contribute to an energized team culture. Work in a fast‑paced, dynamic environment and be a self‑starter and self‑directed. Required Experience RT(R), RN, CVT, or RCIS certification. 2+ years of technical/clinical industry experience with Interventional Invasive Cardiology (Cardiac Cath Lab / Electrophysiology). Demonstrated experience working on GE Healthcare systems, specifically Mac‑Lab and CardioLab. Deep understanding of clinical education training and associated process implementation. Demonstrated experience delivering complex information and modifying messaging based on audience. Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within the US and Canada via multiple modes of transportation. Must be willing to live within the territory (MA or CT). Desired Experience 10+ years clinical experience, 5+ years experience with GE modality specific platform(s). Strong communication and clear thinking skills, ability to synthesize complex issues into simple messages. Ability to develop and build rapport at all levels of organization with key stakeholders, working seamlessly in a matrix environment. Willingness to be flexible and adapt to changing personnel, team structure, and business priorities and work environments. Action oriented in taking the initiative to identify opportunities and recommend solutions. Results‑oriented and passionate about making a positive customer and business impact. Able to express opinions, information and key points of an issue confidently, clearly and fluently. Strong and effective teaching and presentation skills, delivering materials and information with skill, confidence, and credibility. Strong organizational and time‑management skills. Ability to multi‑task and make independent decisions while working in a fast‑paced environment with multiple and changing priorities. Possess high tolerance for stress. Self‑confident, service‑oriented, conscientious, assertive, persistent, achievement‑oriented, flexible and a team player. Possess exceptional interpersonal skills and communication skills, professional disposition and demeanor. Behaviors are adaptive, functional, and constructive. Act with high integrity, accepting and adhering to high ethical, moral, and personal values in decisions, communications and actions. Have a career‑oriented outlook and enthusiastically seek and accept growth and development in the position. Compensation and Benefits For U.S. based positions only, the pay range for this position is $92,000.00–$138,000.00 Annual. The specific compensation offered to a candidate may be influenced by skills, qualifications, experience, and location. This position may also be eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). GE HealthCare offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID‑19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation Assistance Provided No #J-18808-Ljbffr GE HealthCare