Raft Pilot / Van Driver (Dual Role) - Black Canyon Rafting
$17 per hourGuest Services
Compensation Amount:
17.00 USD Hourly
Job Summary:
The Raft Pilot / Van Driver is a dual-role position responsible for the safe operation of motorized rafts on designated river routes and, as needed, the safe transportation of guests in a 14-passenger van. This role supports daily operations by seamlessly connecting land and river experiences while delivering an exceptional, safety-focused guest experience.
Job Description:
Key Responsibilities
Safety & River Operations:
Safely operate motorized rafts in accordance with company policies, U.S. Coast Guard regulations, and National Park Service requirements
Conduct pre-trip and post-trip inspections of vessels and safety equipment
Monitor river conditions, weather, and passenger safety at all times
Execute emergency procedures as trained and report incidents promptly
Guest Experience & Interpretation
Welcome guests aboard and deliver clear, engaging safety briefings
Provide narration and interpretation related to local history, wildlife, geology, and river features
Assist guests with boarding, seating, and disembarking as needed
Maintain a friendly, professional, and calm demeanor in all guest interactions
Transportation Support (Dual Role)
Safely operate a 14-passenger van as needed to support guest transportation and daily logistics
Fill in as a van driver to ensure timely guest pickups, shuttles, and returns
Conduct basic vehicle safety checks and maintain vehicle cleanliness
Communicate with dispatch and operations staff to ensure smooth transitions between land and river activities
Environmental Stewardship
Operate vessels and vehicles in a manner that minimizes environmental impact
Follow Leave No Trace principles and support park preservation goals
Educate guests on responsible recreation and resource protection
Team & Operational Support
Communicate effectively with fellow crew members and dispatch
Assist with dock operations, vessel cleaning, and general upkeep
Support special events, charters, and operational needs as assigned
KNOWLEDGE, SKILLS, & ABILITIES
Valid driver’s license with clean driving record; ability to operate a 14-passenger van (CDL Class B preferred but not necessary)
CPR/First Aid certification (or ability to obtain)
Willing to submit to DOT drug & alcohol testing
Strong situational awareness, decision-making, and communication skills
Experience working with the public
Ability to work outdoors in varying weather conditions and lift up to 50 lbs
High School diploma, GED, or other acceptable experience.
MATERIALS AND EQUIPMENT USED
Washer/Dryer
Vacuum
Raft
Fuel Dispenser
Cleaning Supplies
2 Cycle Oil Dispenser
Air pump
Pump-out Equipment
VHF Radio
PHYSICAL REQUIREMENTS
This job entails the physical activities detailed below.
Driving a raft/van
Working in Hot Weather
Bending
Stooping
Visual identification of wildlife
Visual identification of landmarks
Lifting up to 50 pounds
Standing for short and long periods of time
Working in sunlight for long periods
Why You’ll Love It:
Work on the Colorado River below Hoover Dam
Spend your days outdoors in one of the Southwest’s most scenic canyons
Be part of a fun, tight-knit river operations team
Combine driving, guiding, and adventure into one unique role
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
$17 per hour
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