Spa Manager

Benefits:

• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

We are seeking an experienced, motivated, and customer-focused Spa Manager to lead our spa team and oversee daily operations. The ideal candidate is a confident leader who is passionate about wellness, exceptional guest experiences, and developing a high-performing team.

Responsibilities

• Oversee the day-to-day operations of the spa, ensuring smooth and efficient service.
• Lead, coach, schedule, and support spa staff, including estheticians, massage therapists, and front-desk team members.
• Deliver an exceptional guest experience from booking through checkout.
• Monitor sales, memberships, retail performance, and other key business metrics.
• Manage inventory, ordering, supplies, and vendor relationships.
• Maintain high standards for cleanliness, safety, sanitation, and professionalism.
• Handle guest questions, concerns, and service recovery with professionalism.
• Assist with hiring, onboarding, training, and performance management.
• Create and implement strategies to increase bookings, revenue, retention, and retail sales.
• Ensure compliance with company policies and applicable health and safety regulations.
• Support marketing promotions, events, memberships, and client retention initiatives.
• Maintain a positive, professional, and team-oriented work environment.

Qualifications

• Previous management or supervisory experience in a spa, salon, wellness, hospitality, or related environment.
• Strong leadership, communication, organization, and customer-service skills.
• Ability to motivate and develop a team.
• Strong business and sales awareness.
• Comfortable working in a fast-paced, customer-focused environment.
• Proficiency with scheduling, POS, and basic computer systems.
• Professional appearance and a passion for wellness and hospitality.
• Relevant state licenses or certifications are a plus.

Genesis Health Clubs

Join the Genesis Health Clubs Family - Where Passion Meets Purpose!

Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.

Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.

At Genesis, our mission begins with MMFI: Make Me Feel Important . We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team , ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.

We Lead by Example , showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily , not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.

For Our Team:

We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.

Why Work With Us:

• Above-industry average pay and strong employee rewards
• Medical and dental coverage
• 401(k)
• Paid Time Off (PTO)
• Rapid career advancement in a fast-growing organization
• The opportunity to uplift your community every day
• Free all-access gym membership
• A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.

Ready to Level Up Your Health or Your Career?

If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.

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