Quality Supervisor

GENERAL SUMMARY (Describe the overall duties and responsibilities of the job):

Responsible for supporting the quality function. Supervises and actively participates in tasks necessary to ensure that Sanoh Canada manufactures safe and consistent products of highest quality and that all products are in compliance with customer specifications and company standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties required for successful job performance):

1. Organize in-house inspection, sorting, containment, and rework activities as they arise including, sourcing labor, scheduling of work, supervising activities, training, development of methods and work instructions, and reporting for project execution
2. Manage and monitor scrap/on-hold/reject/defective material; define the analysis or checks required on these products and make decisions including disposition according to procedures
3. Collaborate with departments when changing/introducing new products, processes, equipment, specifications, methods including new model/launch activities
4. Liaison between departments, customers, suppliers, and sister plants to maintain favorable relationships by communicating quality concerns, investigating and responding to requests or corrective action
5. Organize, plan, and monitor work of Quality Associates; provide and assist with appropriate training and guidance as required
6. Participate in on-boarding / orientation process of new workers
7. Conduct audits as assigned

REQUIRED EDUCATION and/or EXPERIENCE (These are the traditional minimum, or required, bona-fide occupational qualifications and other requirements of most people in this job).

1. Bachelor’s Degree in a Quality or Engineering-related field, or equivalent experience
2. Four years progressive manufacturing experience; preferably in automotive/manufacturing industry
3. Minimum 1 year Supervisory experience required

REQUIRED SKILLS AND ABILITIES (Those needed to perform the essential functions of the job).

1. Must have knowledge of inspection, testing, measuring tools
2. Working knowledge of IATF requirements
3. Proficiency with MS Office
4. Demonstrated ability to lead, coach, and develop effective team
5. Experience in quantitative/qualitative analysis, problem solving techniques, root cause analysis, quality assurance practices and concepts
6. Good interpersonal skills and supervisory skills
7. Basic knowledge of PPAP and APQP processes

REQUIRED DECISION-MAKING AND ORGANIZATION IMPACT (Describe the typical types of decisions made by employees in this job and the likely impact of those decisions on the Company).

1. Final disposition of product (incoming, in-process, outgoing) – If decisions are not effective, we may either send defective parts to the customer (external or internal) or scrap / re-work material that is good. Results could be either customer dissatisfaction or unnecessary costs.
2. Determine type of containment and corrective action for customer concerns – If containment is not done effectively, known defects could still get out to external or internal customers. If corrective actions are not effective, we may continue to produce the same defect. Aside from additional related expenses, we may have customer dissatisfaction leading to additional costs and possible loss of future business.

REPORTING RELATIONSHIPS (Indicate job titles for this job’s supervisor and direct reports).

1. Reports to Quality Manager.
2. Quality Associates (All shifts) report to this position

WORKING CONDITIONS (Describe the environment within which the work is performed).

• Office / lab environment, with some plant floor management
• Moderate noise in open-office area / loud noise in plant
• Minimal exposure to hazardous work conditions including moving machinery, tow motors
• Occasional travel to customer, tool shop, Near Site

PHYSICAL REQUIREMENTS

1. Exerting up to 60 lbs in of force occasionally to move finished cluster carts
2. Exerting up to 30 lbs in force infrequently to move material carts
3. Lift/carry up to 20 lbs to dispose of bundles/parts
4. 50% of time sitting at computer desk / 50% standing in the plant