Security Incident Response Orchestration Lead

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:The Security Incident Response Orchestration Lead is the senior technical authority responsible for setting the vision, architecture, and execution strategy for enterprise‑scale security automation. This role leads the design and evolution of orchestration capabilities across Splunk SOAR, Tines, and AI‑enabled platforms, ensuring scalable, resilient, and governed solutions aligned to enterprise security objectives.As a principal‑level contributor, this role drives cross‑organizational alignment across security operations, product management, engineering, and executive leadership to transform incident response through automation and intelligent decisioning. The role defines long‑term strategy, establishes engineering standards, and ensures measurable business outcomes through effective orchestration.This position is accountable for advancing agentic AI adoption in security operations, embedding governance, observability, and control mechanisms that enable safe, reliable, and value‑driven automation at scale.Core ResponsibilitiesServe as the enterprise technical authority for security orchestration across Splunk SOAR and TinesDefine and evolve the long‑term architecture, strategy, and roadmap for SOAR and automation platformsEstablish enterprise standards, reusable frameworks, and orchestration patterns to drive consistency and scaleLead end‑to‑end design authority for complex, cross‑platform automation initiativesPartner with Product Management and senior leadership to shape portfolio prioritization and strategic investmentsDrive intake governance model, ensuring automation demand is evaluated, prioritized, and aligned to measurable outcomesDefine and track enterprise value metrics (MTTR reduction, analyst efficiency, operational risk reduction, automation coverage)Influence and guide multiple security domain teams (15+ teams) to adopt standardized automation patterns and best practicesProvide technical leadership and mentorship to senior and principal engineers across SOAR platformsAct as escalation point for high‑risk, high‑complexity orchestration challenges and systemic platform issuesLead design and oversight of enterprise integrations, including but not limited to:Microsoft Graph / Entra ID / M365 DefenderCrowdStrike FalconTaniumBloodHoundAnvilogicThreatQServiceNow (Incidents, SecOps, CMDB, IR workflows)Drive platform reliability, resilience, and auditability standards across all automation implementationsAI‑Enabled & Agentic AutomationDefine enterprise vision for AI‑driven security operations, including copilots, agents, and MCP‑aligned orchestrationLead design of AI‑assisted investigation, triage, and response workflows integrated with SOAR decisioningEstablish and enforce enterprise AI governance framework, including:Human‑in‑the‑loop approval models and escalation pathsDeterministic fallback and fail‑safe execution patternsAccess controls, observability, logging, and auditability aligned with enterprise risk standardsDefine architectural patterns for AI‑integrated SOAR systems, including:Retrieval‑Augmented Generation (RAG) design and secure knowledge integrationVector embedding strategies for semantic search and correlationScalable data pipelines for incident context, detections, and response historyEvaluate and approve AI use cases based on operational value, risk, and production readinessPartner with governance, risk, and compliance teams to ensure safe, auditable deployment of AI capabilitiesRequired Qualifications10+ years of experience in Security Operations, Incident Response, Detection Engineering, or Security Automation5+ years of deep, hands on experience with Splunk SOAR (Phantom) in addition to hands on experience with Tines (required) in enterprise environmentsProven track record of leading large‑scale SOAR or automation programsDeep expertise in incident response lifecycle, SOC operating models, and automation strategyStrong experience designing and scaling secure, reliable, and governed automation architecturesExperience integrating SOAR platforms with enterprise systems (Microsoft Graph, CrowdStrike, Tanium, ServiceNow, etc.)Demonstrated ability to influence senior leadership and drive cross‑organizational initiativesExpertise in translating complex, ambiguous problems into clear architectural solutions and execution plansDesired QualificationsPrior experience operating at principal, staff, or architect level in cybersecurity engineeringExperience defining or leading enterprise security architecture or SOC transformation initiativesStrong proficiency in Python, REST APIs, and modern authentication (OAuth, SAML, etc.)Experience with AI‑enabled security operations, including copilots, LLM integrations, or agent‑based systemsHands‑on or architectural experience with RAG frameworks, vector databases, and AI data platformsFamiliarity with cloud security architectures across AWS, Azure, and Google CloudExperience working with governance frameworks (MRM, audit, compliance, risk controls) in regulated environmentsSkills:InfluenceResult OrientationSolution DesignStakeholder ManagementTechnical Strategy DevelopmentAccess and Identity ManagementCyber SecurityInformation Systems ManagementRisk ManagementSolution Delivery ProcessCollaborationCritical ThinkingDevOps PracticesFinancial ManagementTest EngineeringThis job will be open and accepting applications for a minimum of seven days from the date it was posted.Shift:1st shift (United States of America)Hours Per Week: 40Pay Transparency detailsUS - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)Pay and benefits informationPay range$150,000.00 - $190,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.SummaryLocation: Chicago; Washington; DenverType: Full time