Sales Associate

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Sales Associate Reports To: Store Manager / Assistant Store Manager

Join a Team Where Your Energy, Personality & Customer Service Skills Matter

Are you outgoing, motivated, and great with people? Do you enjoy helping customers find what they need while working in a fast-paced, team-oriented environment? If so, were looking for a Sales Associate whos ready to make an impact.

In this role, youll be the face of the store helping customers, processing payments, supporting deliveries, keeping the showroom looking its best, and driving sales growth. Every day brings something different, and your ability to connect with customers and create a positive experience will help set you apart.

If youre dependable, customer-focused, and excited about growth opportunities, wed love to have you on our team.

What Youll Do

Deliver Outstanding Customer Service

• Greet customers warmly and help them find products that fit their needs
• Answer incoming calls professionally and direct customers appropriately
• Assist customers with orders, applications, and product questions
• Verify customer information and schedule delivery appointments
• Follow up with customers after delivery to ensure satisfaction and build long-term relationships

Support Sales & Store Growth

• Help drive sales through excellent customer service and product knowledge
• Learn current promotions and advertising campaigns to confidently explain offers to customers
• Assist with in-store marketing and promotional efforts
• Contribute ideas to help attract new customers and grow the business

Manage Payments & Customer Records

• Process customer payments accurately, including in-store, delivery, and mailed payments
• Maintain responsibility for balancing and handling the cash drawer
• Create and maintain organized customer files and rental agreements
• Enter customer information and agreements into the system accurately

Maintain the Showroom

• Help keep the showroom clean, organized, and visually appealing
• Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations
• Prepare returned items to be showroom-ready within company timelines
• Verify pricing and displays follow company standards

Assist with Deliveries & Operations

• Prepare merchandise ahead of scheduled deliveries
• Help coordinate delivery routes for efficiency
• Track inventory accessories such as remote controls and owners manuals

What Were Looking For

• High school diploma, GED, or equivalent experience
• At least one year of retail, sales, or customer service experience preferred
• Strong communication and people skills
• Positive attitude and team-oriented mindset
• Ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to lift up to 75 lbs.
• Ability to handle customer concerns professionally and confidently

Why Youll Love Working Here

• Opportunity for growth and advancement
• Fun, energetic, and supportive team environment
• Hands-on experience in sales, customer service, and operations
• Every day is different no boring routine
• The chance to build relationships and make a real difference for customers

Work Environment

This role includes active, hands-on work both in the store and occasionally in customer homes. Team members should be comfortable with:

• Standing, walking, bending, lifting, and moving throughout the day
• Working with cleaning supplies and equipment
• Managing multiple responsibilities and adapting quickly
• Occasional overtime or flexible scheduling as needed
• Attending company training sessions for continued development

Ready to Grow With Us?

If youre enthusiastic, dependable, and ready to build a career with a company that values great customer service and teamwork, apply today and become part of our growing team.