Technical Support Engineer Connectivity Platform

Gigs is seeking a Technical Support Engineer in New York to serve as the technical anchor for our support operations. You will handle complex connectivity issues, translate root causes into clear customer solutions, and own a healthy support queue while coordinating with Product and Engineering. You will escalate, debug APIs, troubleshoot live network issues, and translate findings into docs and customer communications, all to ensure the platform delivers a reliable experience for users. #J-18808-Ljbffr Gigs