Host/Hostess
Butterbees American Grille
Hostess
Greets, seats and assists guests to help ensure all guests receive high end service and attention.
Essential Job Functions:
- Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
- Assists in managing guest flow by utilizing the floor chart and following management direction.
- Assists guests in their basic needs, such as with high chairs, drink refills, etc.
Other Functions:
- Assists servers in ensuring guest satisfaction by helping to refill drinks, pre-bus and bus tables.
- Ensures restrooms are clean and maintained throughout day.
- Ensures all guests are told thank you and goodbye as they exit
- Participates in all required training programs, marketing programs and new store openings.
- Resolves all guest concerns/complaints in a prompt and professional manner according to standards and policies.
- Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader
Minimum Requirements:
- Minimum of 16 years of age.
- Customer service oriented; smiles, friendly and hospitality-oriented personality.
- Ability to communicate with a diverse staff of co-workers and base effectively.
- Availability to work all shifts necessary to operate the restaurant. Hours vary depending upon work efficiencies and other job demands.
- Able to work in a fast paced, full-service restaurant.
- Must be able to lift up to 25#, memorize table numbers and server's names.
- Must be able to reach, bend, stoop, lift, carry and wipe.
- Reading and writing skills are required.
- Walks and stands during entire shift, cleans and performs side-work functions as assigned by the Manager on duty.
Vacancy posted 6 days ago
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