Senior Director, Technical Program Management -AI/ML (Remote Eligible)

Senior Director, Technical Program Management -AI/ML (Remote Eligible)

Are you interested in leading programs that deliver on critical business goals and build large scale data products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the team

As a Sr. Director of Technical Program Management (TPM) in Capital One’s Intelligent Foundations and Experiences team, we’re looking for someone that can help us build the next-generation Generative AI platform and tools as the backbone of the company’s AI Information. This strategy is fundamental for our technical organization to embrace AI and Machine Learning in unique and pioneering ways, and for Capital One’s lines of businesses (like credit card, retail banking, auto finance) to deliver high reliability, real-time delightful experiences for our customers.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Sr. Directors have:

Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Experience building and leading a world-class team of technical program managers with a mission to power, intelligent experiences for our customers and associates

Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

Exceptional communication and collaboration skills

Excellent problem solving and influencing skills

A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice

Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Deep focus on execution, follow-through, accountability, and results

Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications

At least 9 years of experience in technical program management

Bachelor's degree

Preferred Qualifications

9+ years of experience designing and building data-intensive solutions using distributed computing.

5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture. Preferably using AWS.

5+ years experience building on high-scale, low-latency data platforms

5+ years of experience with Agile delivery

5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

Experience in building systems & solutions within a highly regulated environment

Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

AI/ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $245,100 - $279,800 for Sr. Director, Technical Program Management

Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management

Cambridge, MA: $269,600 - $307,700 for Sr. Director, Technical Program Management

McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management

San Francisco, CA: $294,100 - $335,700 for Sr. Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).