Patient Service Specialist

Overview

Baylor Scott & White Institute for Rehabilitation

Southlake, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Per Diem

(As Needed)

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage:

Southlake, Grapevine, Keller, Argyle, Coppell, Flower Mound area

Responsibilities

Looking for a PRN Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

• Collects toward patient responsibility at each visit.

• Scan and maintain medical documents.

• Reconciles and posts charges daily and other reporting to ensure clean claim processing.

• Responds to all request for information from patients, other department and physicians.

• Maintains office, orders supplies and manages mail.

• Willingness to adjust schedule to center needs.

• Travels Attends all mandatory meetings and in-service education programs.

• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience

• Knowledge of insurance verification

• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans

Location : Location US-TX-Grapevine

Job ID 381534

Position Type Per Diem

Experience (Years) 1

Category Administrative - Administrative Services

Company Baylor Scott & White Institute for Rehabilitation - Outpatient