Freight Dispatcher

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Cargo Express Freight is seeking a reliable and organized Dispatcher to coordinate our drivers, loads, and delivery schedules. In this role, you will be the key point of contact between drivers, customers, and internal operations, ensuring that freight moves safely, on time, and in accordance with company policies and Department of Transportation (DOT) regulations. This is a fast-paced, communication-driven position ideal for someone who thrives on problem-solving and keeping many moving parts on track. Freight industry experience is a plus, but we welcome entry-level candidates and provide the training needed to succeed.

Dispatcher Duties and Responsibilities

Assign, schedule, and coordinate drivers and loads to meet customer pickup and delivery windows.

Communicate with drivers throughout the day regarding routes, delays, load updates, and delivery instructions.

Serve as the primary point of contact between drivers, customers, shippers, and receivers to resolve issues quickly.

Monitor driver Hours of Service (HOS) and help ensure compliance with DOT and Federal Motor Carrier Safety Administration (FMCSA) regulations.

Track shipments in progress and proactively communicate status updates, delays, or exceptions to customers and management.

Enter and maintain accurate dispatch, load, and delivery records in the company’s systems.

Coordinate with the operations and safety teams to address breakdowns, accidents, or route changes as they arise.

Plan efficient routes to maximize on-time delivery and minimize empty miles and costs.

Answer incoming calls and emails in a professional and timely manner.

Perform other related duties as assigned.

Dispatcher Requirements and Qualifications

Required

High school diploma or equivalent

Strong verbal and written communication skills

Excellent organizational skills and the ability to multitask in a fast-paced environment

Basic computer proficiency (email, data entry, and Microsoft Office)

Ability to remain calm and solution-focused under pressure

Dependable, punctual, and able to work assigned shifts

Preferred

Freight, trucking, logistics, or dispatch experience (entry-level candidates are encouraged to apply and will be trained)

Familiarity with dispatch, TMS, or ELD software

Knowledge of DOT and FMCSA Hours of Service regulations

Bilingual

Customer service experience

Compensation and Benefits Starting pay is $19.00 per hour for candidates with no prior experience, with room to grow based on experience and performance. Additional benefits include:

Medical, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off – Vacation, Sick Time, and Paid Holidays

Paid Training

About Cargo Express Freight Transportation, Inc. CEF is a freight service provider with both online self-service tools and a full-service team of freight experts that offers easy, one-stop shopping to compare multiple carriers and competitive rates, plus exceptional customer service. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. You are empowered to make decisions, help our customers grow, and forge your own career path.

Join a vibrant team of employees who are accelerating their careers every day at CEF.

Our dynamic onboarding program will jumpstart your knowledge of CEF and our industry, help you excel in our culture, and ensure your proficiency in our systems and processes. You’ll come out of this experience with the tools and knowledge needed to be successful in your role.

Cargo Express Freight Transportation, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.