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Customer Service Representative

InterSources Inc

Customer Service Representative

Location: Yaphank, NY 11980 Duration: 12 12-month contract Position Responsibilities:

  • Respond to customer inquiries (phone, email, chat, etc.).
  • Resolve complaints and issues efficiently.
  • Provide product/service information and support.
  • Process requests and maintain customer records.
  • Escalate complex issues as needed.
  • Follow company policies and procedures.

Qualifications:

  • High school diploma/equivalent
  • Strong communication and problem-solving skills.
  • Computer proficiency.
  • Customer-focused attitude.

About Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

Intersources
Vacancy posted 2 days ago
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