Senior D365 Field Service Functional Consultant

Title: Senior D365 Field Service Functional Consultant

Location: Onsite to Parsippany, NJ 07054

Top Skills:

• Hands on Experience on the D365 Field Service Modules

• Hands on experience on the D365 Sales and marketing Application

• Logistics, transportation, terminal, warehouse, manufacturing or field operations.

• Global or multi-site deployments and Field Service Mobile/offline scenarios.

Job Description/ Responsibilities:

• 7+ years of Dynamics 365 functional consulting with hands-on CE and Field Service expertise.

• Deep knowledge of Field Service work orders, scheduling, inspections, mobile, security, workflows and configuration.

• Strong understanding of Dataverse, Power Platform, Power Apps and Power Automate.

• Experience with Dynamics integrations and the full lifecycle from design through production support.

• Strong functional troubleshooting and ability to work directly with operational and technical stakeholders.

• Hands-on functional expertise; this is not primarily a requirement-coordination or project-management role

• Own functional design, process discovery, fit-gap analysis, user stories, acceptance criteria and solution validation.

• Provide hands-on expertise across work orders, incident types, resources, scheduling, inspections, mobile, security and workflows.

• Drive a standard-first approach and challenge unnecessary customization.

• Configure, validate and troubleshoot Dynamics functionality across development, test, UAT and production.

• Ensure integration with mobile solutions, integration services, transportation systems, data platforms and other applications.

• Lead readiness for SIT, UAT, cutover, go-live and hypercare and support multi-site rollout and transition to operations.