Sr. Account Manager (for Brewery Clients)

Sr. Account Manager (for Brewery Clients) Are you a people person who could talk hops, conversion rates, and brand strategy in the same breath? Are you detail-oriented, a proactive communicator, and someone who never misses a deadline? If that sounds like you, keep reading. A Bit About Us: Harbor helps breweries to dominate their local markets by driving taproom traffic, increasing return visits, and scaling direct-to-consumer sales. Through Meta Ads, Email Marketing, and SMS, we help our clients stay top-of-mind. We’re a small, but growing team and we're looking for fun, creative, and passionate people to join our team and help us grow. What You'll Be Doing: Be the face of Harbor for our brewery clients—building strong, trusted, long-term relationships. Understand each brewery’s vibe, voice, and vision so we can align our marketing with their goals. Collaborate with our creative, ads, and strategy teams to make sure campaigns run smoothly and hit KPIs. Keep clients in the loop with regular updates, honest communication, and proactive insights. Identify ways to deepen the relationship, expand services, and create more value for both sides. Step up when things go sideways, ensuring quick resolutions and client confidence. Ensure deliverables are on-brand, on-time, and driving results. Spot upsell opportunities and help us grow revenue within existing brewery accounts. What We're Looking For: 3+ years in agency account management. Must have hands-on experience and background in Meta advertising, email marketing (Klaviyo, Mailchimp, Constant Contact, etc.), and SMS marketing. Strong verbal communicator who thrives on building rapport and managing expectations. Strong written communication skills. Super organized—you're the type who color-codes your Google Calendar. Quick thinker and creative problem-solver. Passion for helping businesses grow and a soft spot for craft beverages. Team player with a positive attitude and hunger to learn. Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). Salary & Perks: $75,000 - $80,000 base, depending on experience Health, dental, and vision coverage Ongoing learning, growth, and career development A fun, collaborative, brewery-obsessed team that wants to see you win Job Type : Remote, but ideally you're located around Baltimore, MD. The majority of our team is based around there and we occasionally like to get together for team dinners! Website : harbormarketingagency.com