Intake Sales Specialist

Benefits:

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Now Hiring: Intake Sales Specialist (Disaster Recovery) — Greater Sacramento

This role drives the business. Every job starts with you.

If you’re the type who answers fast, takes control of the call, and closes, keep reading.

If you wait, hesitate, or “just take messages”—this isn’t for you.

⚡ What This Role Really Is

You are the first point of contact and the first sales rep.

When someone calls us, it’s because something went wrong—flood, fire, damage—and they need direction now.

You set the tone

You take control

You move the job forward

Speed matters. Confidence matters. Closing matters.

What You’ll Do

Answer immediately — speed-to-lead is everything

Take control of the call — guide the conversation, don’t follow it

Qualify and close — get commitment and schedule the inspection

Capture everything — loss details, access, decision-maker, insurance

Set the job up right — clean, complete info so ops can execute

Hand off seamlessly — no dropped balls, no confusion

Document like a pro — CRM entries must be clean and complete

Continuously improve — refine scripts, tighten processes, get better daily

What Winning Looks Like

⏱️ Speed-to-lead: under 60 seconds

Close rate: 80%+ qualified calls booked

Zero sloppy files: 100% accurate CRM entries

Customer feedback: people remember how you handled the call

Who We’re Looking For

You show up. Every day. On time.

You have a sales mindset — you ask for the business

You stay calm but in control under pressure

You don’t miss details, even when things are moving fast

You communicate clearly and confidently

You take ownership — wins and losses are yours

Bonus if you have:

Restoration, construction, dispatch, or insurance experience

Bilingual skills

What You Get

Competitive pay

Strong benefits (medical, PTO, holidays)

Clear growth path — this is not a dead-end role

Real training and development

A team that expects performance and backs you up

⚠️ What to Expect

High-volume, fast-paced environment

Calls that require urgency, empathy, and control

Occasional after-hours rotation during major loss events

On-site role in Greater Sacramento

The Bottom Line

This is not a receptionist role. This is frontline sales.

You control the pipeline. You drive revenue. You set the standard.

If you’re hungry, accountable, and know how to close—apply.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.