Mobile App CX Specialist: Advocate, Analyze & Improve
W.C. Bradley Co.
The W.C. Bradley Co. is seeking a Customer Experience Specialist for our mobile app portfolio. You will serve as the customer advocate, analyzing feedback, investigating app issues, and validating new releases to ensure a high-quality digital experience. You will partner with product management, quality, operations, and IT to identify trends, propose improvements, and monitor KPIs. A data-driven mindset and experience with BI tools are highly valued for optimizing mobile experiences. #J-18808-Ljbffr W.C. Bradley Co.
Vacancy posted 2 days ago
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